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February 2024 by Moira D
The staff at this advance auto and also the valley Ave location are awesome! I had to check in and possibly switch out my cars battery. My husband called and spoke with Brandy to ask if they had what I needed. She was super knowledgeable and nice. At the store I spoke with Tim and then Mike, the. asst store manager for here and the valley ave location. Tim was employee in training so Brandy and Mike gave him directions as needed. Tim and Mike checked battery to be sure I needed a new one and then replaced it while I waited.All the staff were excellent, showed team work, smiled, and had positive and helpful attitudes. Finished quickly.
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December 2023 by Nats Blessed
My driver side window wasn't rolling all the way up for about 36 hours and I was getting nervous since it's supposed to rain at 5:00 a.m. TYLER took the time to explain The Good the bad and the ugly to me which I truly appreciated that!! I was extremely anxious an irritable. ?As I was getting in my car to go get some items my window rolled up!! GOD IS SO AWESOME!! ???????
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September 2023 by Lila Brown
They did it again!! These folks are the best! They saved me time and money! They taught this old grandma a lot about my coolant reservoir, sensor, antifreeze, fuel problem, fuel injector cleaner, gasoline, and the gas station that has water in their gasoline!? I'm an Advance girl ?
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September 2023 by Douglas Malick
It advanced not bad
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September 2023 by Anthony Wilson
Great people in there
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August 2023 by Owen
Just had a great experience here (battery replacement). Staff here was super helpful and had great attitudes! If you are helped my Mike you'll be in great hands.
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July 2023 by A Gallahan
So very helpful! The folks at this Winchester, VA location couldn’t have been more wonderful! Thanks for your help in getting my sisters and me back on our journey!
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July 2023 by Daniel Donica
Very knowledgeable and helpful staff.
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April 2023 by Ryan Smallwood
Ask anyone Advance auto is only way to go!!!!
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March 2023 by Kimberly Rentfro
Excellent customer service!!!
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February 2023 by The Lopergizer
My initial impression of this store is good. I normally shop at other locations, and they were closed. This store is home to some friendly and customer-oriented staff. I'd like to especially call out Kat for her exceptional handling of requests, having the necessary parts pulled and ready for my arrival, and prompt, courteous, and helpful service during my visit.
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January 2023 by GONG DIDDY
Friendly staff. Very helpful!!
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September 2022 by River Runner
Always good service, knowledgeable employees
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September 2022 by David Arnold
Knowledgeable staff, fair prices
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July 2022 by Kurt
This is my 1st time in the store very nice staff in place Chad and Kat helped out so much