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November 2023 by Jerome Matthews III
Ok... So I'm not sure how they have a 4.9 rating because my experience was not a 4.9.First I understand that there are time delays and there are some collisions that are worse than others. however, after my first appointment, which was my estimate, they told me that they would order the parts and call me in a few weeks... 3 months later after calling them numerous times, not only me, but me wife as well, we were told that the parts haven't come in yet and that they would call us when they were. So that I am clear, I made this appointment in February. By the time I was able to get my car into the shop it was August. I'm not done. 3 weeks of calling once a week to ask if my car is ready, I was finally able to pick it up. But... I go to get an inspection the next day and they wouldn't pass it because of the headlight was the wrong one. So I go back to the shop and tell them what happened and well they ordered the wrong headlights. Now keep in mind that this was the ONLY PART THEY ORDERED(that I could tell)! So I go in with them and get the right ones. And again after a few weeks and phone calls TO THEM, and ONE from them I was able to get my car back on September 28th 2023.Sorry for the long winded review, But I just thought it should be spelled out for anyone reading this to make their own conclusion.
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November 2023 by Laurel Gilliom
Best auto body shop around. Quality workmanship, professional staff, and wonderful customer service. Would recommend to anyone.
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November 2023 by Timothy Chapman
One of the few places in town that will do the minor repairs that you ask for without wanting to replace everything. They did excellent work for a good price. I will use them again
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September 2023 by Kevin H.
Excellent workmanship. Great customer service. All were very helpful but Maurice in the front office was great at keeping me informed.
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September 2023 by Abbie Haddon
Did a great good on my car. Would 100% go to them again. Outstanding staff
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August 2023 by Larry B.
We have had several of our vehicles body damaged repaired by 781 on several ocasions (damaged caused by deer, damaged by being hit by runaway driver, and parking lot dings. Repairs were completed in a timy manor and ready when promised. You cannot tell where the reapir was made, matched perfectly. The cost of the repairs were very reasonable and lower than we had thought. Highlu reccomend there service shop. Larry B.
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July 2023 by Rhonda Zimmerman
They did a superb job on my GMC truck. I hit a deer and did some real damage. It looks brand new. They are curtious and always communicated well.
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May 2023 by Mark Roberts
Take all of my work here, best body shop in the Winchester area. Paint always looks amazing and they stand behind their work.
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May 2023 by Ali Anousheh
Very nice people to deal with and quality of work is great.when u want to match the colors this is the place to go.
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March 2023 by Mike Frazier
Nice workers, clean repair. 10 times faster then other shops quoted me. If I need to I would use them again
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February 2023 by The Big E
Great service, Great prices 10/10 would definitely would recommend!Service: Body & Trim
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February 2023 by S Stritmatter
This an an honest business that does top notch work. They could have marked up parts but recommended I buy them and bring them to paint and install. That's more than honest. Additionally, they were quick to get the work done and return the car. Lastly, they made it convenient so I would have use of the car, not tying it up until it had to be AND the owner came and picked me up to get it even when the business was closed. I missed his initial pick up (my own fault) and he came back later! You don't get this business service every day. They are really A+ thanks so much!Service: Body & Trim
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December 2022 by Giovanni Beadman
Ask for Maurice if you ever go there they're great they do good work they don't overcharge you
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November 2022 by Brian Scott
Truck looks very good ? ? thank u guys
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November 2022 by Megan Henry
After an accident resulting in body and trim damage to my car, we used 781 Auto Body for the repairs. They did an excellent job fixing my car in a timely manner. In addition, the staff was very polite and kept me informed throughout the process. I would highly recommend 781 Auto Body.Service: Body & Trim
