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August 2023 by James Jamison
I’ll keep this briefRIPOFF
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July 2023 by Carroll E Gibbs
I've been frequenting this store for over 16 years and I love it, great customer service,!!!!
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July 2023 by Lala
Very good selection and the owner is super nice as well.
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September 2022 by Rachel Patterson
Went to buy cheap cigarettes but not much to choose from and still expensive because we were in a tourist area.
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July 2022 by Patricia Mcsherry
The gentleman here is so nice to everyone. Not like the other store
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February 2022 by Rob Roper
the lady that works there is out of her mind i will never shop there again i have paperwork to show i have been there worst place to go stay away and if i need to i can post pic i dont like a lier and she is one are you ok karen you should go talk to someone get help thanks
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December 2021 by Homer GamingYT
Worst place ever
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June 2021 by Steven Scarpulla
Guy who manages place very nice and helpful
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September 2020 by Leisa M.
Similar to what others have written I used to go exclusively to this store but I received the wrong cigarettes several times. The first time I noticed the mistake because the cigarettes were in a clear bag. The second time the bag was dark and I didn't notice until I got home. While they exchanged these wrong type/size cigarettes for the correct brand the clerk did not apologize but said "Well you just had to come back what's the big deal?" As a person in a high risk group in relation to COVID I try to limit how often I go out. I tried to explain this to the clerk (who was not wearing a mask or gloves) and he rolled his eyes and "I'm soooooo sorry for the inconvenience." I had had a couple of not so nice encounters with this same clerk before including his insistence on April that the fears about the pandemic were just a "little overblown." I will admit that I did swear when he rolled his eyes and was so sarcastic about a health issue that affects me every day. Not my usual response and a mistake. He then yelled that I should never to come back to the store. And for several months I didn't but I was out today and this store was closest to my other errands so went in. I asked for the cigarettes and he got them and made a show of presenting them for my approval then said "Are these right?" I said yes and thanked him. Then he looked at me and said "Didn't I tell you never to come back?" I said yes but...And he grabbed the cigarettes from the counter and stomped away to put them back. I asked if he was serious and was really not going to sell me the cigarettes and he said quite loudly that he was and that I should "get out!" And he wasn't wearing a mask or gloves when he was shouting at me. I worked in customer service for a very long time and this kind of behavior, no matter the circumstance is just wrong. If you want to stay safe or just be treated with any respect at all as a customer don't go to this store.
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June 2020 by Asena K.
Just an ordinary cigarette shop. Not an outlet. Do not expect reasonable prices. Place is very small looks like a small convenient shop. Do not waste your time there
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February 2020 by Jacob Nickerson
I just had a really bad experience at tobacco outlet on John Tyler. I’ve been coming to this fine establishment for 7 years and today kid with an Indiana Jones hat asks me what the address is on my license. My valid Colorado license. I recently moved back to Va to be with my family after my brother passed away and I couldn’t remember off the top of my head where I was living when I got my CO license. I camped I lived in rv’s I probably changed residencies 6 or more times there. But no tobacco was sold to me. Because I can’t remember what address is on my license. So I drove back to my house in the pouring rain to get my Govt. issued passport to show this kid and let him know I’d be speaking with the owner. I didn’t even care to buy anything I’ll be shopping elsewhere.
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February 2020 by Linde Hughes
I love this store. They are one of the few stores that carry my brand of cigarettes. They are as reasonably priced as they can be for tobacco products and the people working there are very very friendly.
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February 2020 by Daniel Remler
Great tobacco shop!
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November 2019 by Ruth F.
they always have my brand and it is never in grocery or other stores friendly and polite. good prices
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October 2019 by Holly Jo Haselbeger Petefish
The staff is always friendly and helpful. Jason is great to talk with and cares about his customers. I highly recommend this store to shop for your needs.
