“I was very impressed with the level of professionalism and customer service that this location provides. I ordered 4 new tires and 4 new wheels and brought my car in for my appointment. About 30 min later Mitchell called me to explain that the wheels had not arrived to the store so they would not be able to do the install. Mitchell mentioned he had heard me explain that I would need my car for its annual inspection the next morning. He recommended that they go ahead and install the new tires so i could have the car and could re-schedule for the wheels install.
It may not be important to some but the fact he remembered that and found a way to allow me to have the car with at least the new tires meant a great deal to me. THAT my friends is excellent customer service at a place that stays busy! Good work Mitchell and team!”
“needed to get my car inspected before I left. Town only had 24 hours to find a place. Everybody was booked these guys fit me in early morning. Did a great job, they were courteous, fast and efficient. In the future, American pride will be the only shop I go to and Williamsburg Virginia. you would be a fool to go anywhere else, fivestar service all the way.”
“I pulled in today with low tire pressure in one tire. There were two young guys eating their lunch in the garage. I felt bad interrupting them, but only needed like 10 seconds of help. They were so nice and helped me and had me on my way. No charge. Love this place.”
“I can’t never be grateful enough for the amazing services that my family received from Auto Clinic at Longhill. Erica and the nice gentlemen helped our seatbelt which our son sticker a key ring inside of the passenger’s side. From the phone call to the warm and kind welcoming, I recommend this place OVER all the Williamsburg areas and Hampton. Thank you guys for your services and may God bless you for all you do ???”