-
September 2024 by Jessica
Save yourself time , you can’t print out pre paid label here despite what the self serve machine says. Guy at counter was cocky and rude to the woman before me and to me as well . I miss the nice postal service guy that use to work here!
-
September 2024 by Ellen Butler
It is NEVER properly staffed. Usually only 1 person working. Never anyone at the info desk to sell stamps and other mailing needs. Busy times occasionally have 2 people. This is a main post office for Williamsburg. Do better!
-
July 2024 by Rodney Lewis III
Long lines, slow service and to top it all off nothing is ever available ? place screams mediocrity and troubled packages ahead. Post office mentality in full effect.
-
July 2024 by Alyssa Doyle
The greatest experience at a post office I’ve ever had. Even though they were busy the line moved very quickly and there wasn’t any attitude as there usually is at most post offices.
-
May 2024 by E. Erin Smith
The front counter are super helpful even when the line is out the door! I don't mind waiting - I'm used to lines plus they are super fast when helping customers. I do have a minor complaint about the passport lady because she did upset me when I went to apply for my passport when she said I may not get my passport because I was divorced over 32 years ago and didn't have my divorce paperwork - even though I've been married for 25 years to my current husband. Luckily I DID receive my passport (quickly too). It was just a very uncomfortable situation and my passport pic definitely reflects the conversation ?.
-
March 2024 by Vicki Odham
Could not get a person to talk to
-
December 2023 by Ron
I can appreciate the difficulty of being a postal service worker. However, can you advise not to put boxes that are too big in small mailboxes. I can't get them out and we have Amazon lockers for that. I had to cut a box out of my mailbox and I'm a senior so it was quite a challenge. Please be mindful of things like this.
-
December 2023 by Katy Lee
They have new supervisor Parker who works at Monticello post office and Boundary st office, and this guy called on my personal phone number with threats. He officially said that he is USPS representative and started yelling at me and made threats towards me. I hope this person already have consequences after I talked to his manager. This is a shame for USPS to have him in their team!
-
December 2023 by Laura Grossi
The staff here are so nice, and now they have a self-checkout type kiosk for shipping too. It’s also a newer clean post office building. That said, if you just need stamps or something between November and January - just order them online and have them shipped to you! This location gets PACKED pretty much all day long, and it is not worth waiting in the gigantic line. The parking lot is also a nightmare.
-
December 2023 by Jake 22e
Same old post office mentality. Slow, inefficient, unfriendly. Only 2 clerks working the busiest time of the year and the DIY stamp machine was out of order! ??Good thing they are back-stopped by Uncle Sam or they would have gone out of business in the 80's!
-
December 2023 by Jeffrey Wheeless
Friendly and efficient. Lots of space and po boxes. Never had an issue in the dozens of times I've gone and the double mail boxes outside are great
-
December 2023 by Jake Coleman
No employee showed up for my passport appointment
-
December 2023 by Eric Phillips
I wouldn't leave a star if I could. Incompetent people brushing you off when they lose your package. USPS is a failure as a whole.
-
December 2023 by Jane Reed
It is 6:10PM. Once again the mail is not here yet. What kind of service is this. People in Colonial Heritage are tired of this!
-
October 2023 by Jasmine Rendon
I always come to this location for shipping services and never have any issues! The staff members are very cooperative and always greet you with a friendly smile.
