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March 2024 by Jamie White
I hate to tarnish this squeaky clean image, and I've heard a lot of good things about this place. But my experience was not good. There's a shortage of ADHD meds right now, and it's been hard to find my medication. I called this place and they said they had it. So I had my Dr send the script to them. They received it and said they would fill it no problem. That was good news. But when I showed up and gave them my insurance info, a manager came out and bluntly refused to fill my medication because, and I quote "We would lose too much money on this." I've never heard something like this in my entire life. Not honoring a script because you won't make profit on it. And the fact that I had two phone calls with them and this was never once mentioned as a possibility beforehand was baffling. Thumbs down.
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March 2024 by Kimberley S.
I use to have high regards for this pharmacy but lately they have not been living up to their standards. More than once now there has been confusion as to when a prescription is ready. I'm told one day but it's been days later before it is actually ready. When I've called I keep getting the same person, Rachel, who cuts you off while you are talking. I'm not considering another pharmacy yet but I do hope that this is not the new way they will be doing business.
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March 2024 by John Dahms
Great team dedicated to your health
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February 2024 by Gloria Russell
Jade, Henry, and the staff are very welcoming and attentive to your needs and concerns! You feel like family! ?
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February 2024 by Heidi Clayton
Best pharmacy
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January 2024 by Keven B.
I had a great experience while at The Prescription Shoppe. They were very helpful even though they were very busy. The pharmacist was nice with a great personality while interacting and helping my son. Overall I feel as though it was a great experience. I would definitely recommend this place.
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January 2024 by Megan B.
I was in need of a new pharmacy with the rite aids shutting down in the area. I choose the Prescription Shoppe based on the reviews. The staff there was friendly. I wish I had switch over sooner because of the atmosphere in the establishment. I will definitely continue using this pharmacy and recommend it to people I know that used rite aid.
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January 2024 by Denise Jenkins
Always pleasant and helpful
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October 2023 by Denise K Trainor
Love this place!! The owners and staff are approachable, professional, yet caring!!!
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September 2023 by Heather Byrd
For 12 years I have used the CVS in Williamsburg and have never had issues till recently. I had to new very important prescription given to me by my Dr for my BP and Blood Sugar. It’s been over a week and CVS still hasn’t filled it. I have heard great things about The Prescription Shoppe and asked my Dr to send all of my prescriptions to them. That was at 1pm that she sent them over and at 330pm I got a text they were ready! I didn’t even know what to do with myself. The staff was friendly and the atmosphere is peaceful. I am thankful I made the change and looking forward to doing business with them. If you haven’t made the switch you should!
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August 2023 by Aaron F. Stone
The owner/pharmacist here is wonderful, and went out of his way to help me with a massive favor. Overall, it was the best pharmacy experience I've probably ever had.
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June 2023 by Craig Trebilcock
Prompt friendly service from a staff that is professional and patient focused. Have never had to wait more than 5 minutes for my Rx. I left Rite Aid and CVS locally after they repeatedly either did not have my Rx in stock or asked me to come back another day (multiple times) because they were understaffed and too busy. Never an issue at the Rx Shoppe. This store is a model of how the pharmacy industry should work...and how it used to work.
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May 2023 by Latasha Black
I transferred all my prescriptions from CVS to here. OMG!!! CVS took days…almost a week to refill my regular prescriptions. Also their customer service was horrible…everybody was always so mean. But the prescription shoppe…it barely took an hour once they got my prescription transferred over.Also they fulfilled my sons meds which was out of stock everywhere within like…48 hours. That made a huge impact on why I love this place.The staff is very friendly as well. I made the best decision ever to make the transfer. Nothing but good experiences. Matters fact; I won’t even go get regular over the counter meds from anywhere else but here. That’s how much I love this place.
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May 2023 by Terese Trebilcock
While the chan drugstores are melting down, the Prescription Shoppe has stepped up to provide pleasant and efficient personal service. Thank you.
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May 2023 by andrea
I cannot say enough good things about this independent pharmacy. My family is on vacation with our 6yo who needed antibiotics. Neither CVS, nor Walgreens could be bothered to pick up the phone after 30 minutes on hold. When I went in person to these chain retailers, I was told the medication was not in stock and they were too busy to transfer the scrip. The Prescription Shoppe not only filled the scrip in under 15 minutes, the pharmacist and staff were extremely friendly and knowledgeable. They treated me like a friend, not a customer. A+++ service. We’ll done! Thank you!