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September 2023 by Mary Caldiero
Visiting Williamsburg for the first time, my husband and I found this beautiful jewelry store. Didn’t expect to see so many unique designs. So many different stones with excellent quality. Stacy and Debbie will make you feel comfortable! Glad I purchased my beautiful necklace here!
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September 2023 by Theresa Nunez - Norman
This store offers a wide array of beautiful pieces, even though they may not align with your personal style. It's a great place to explore and appreciate the craftsmanship and beauty of their collection.
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July 2023 by Optimum Tech S.
Lisa goes above and beyond. She treats every customer like family and ensures that She finds exactly what each customer desires. She is patient, kind and professional. Would recommend this place to anyone in search of high quality jewelry and service! Will be back for all future jewelry purchases/investments!
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July 2023 by Adam Sevim
I've been loving this place for over 15 years! Reggie is amazing! The experience and treatment by Reggie was excellent. I continue to come back to this store because they provide great service. They teach you about stones and answer all your questions to make you feel comfortable to leave your most precious jewelry. They have fixed my engagement ring. My mother is a customer there and I have become one too. I have a few of their emerald rings on my wish-list. Couldn’t recommend enough to anybody that is looking for jewelry at good prices.Lisa took great care of me. Lisa is a great human being so it’s a plus!
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July 2023 by Mehmet Tuvas
My experience at The Precious Gem was incredible! I’m so glad my fiancé found them, they’ve taken care of all of our jewelry needs and will be our go-to jeweler from now on. They went above and beyond for us, from sizing our engagement rings to custom designing my band, the whole experience was so professional and perfectly crafted. We had the honor of working with Lisa who treated us like family and helped me design some pieces that were so sentimental and special and she exceeded my expectations! I would recommend The Precious Gem to anyone and everyone looking to be treated like a valued customer by the most kind experts!
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July 2023 by Elecia Kim Seitz
If I could give 0 stars, I would.My spouse bought two bracelets each; one for himself and I. Cuban link 184.4gr 18k solid yellow gold bracelet. The other, 24.4gr bangle bracelet.Upon assessing the authenticity of the Cuban link, we discovered through two jewelry professionals that the testing revealed 10kt.18kt Acid test dissolved the sample immediately and the 14kt succumbed to the testing; potentially exposing plated gold.Upon returning the item, my spouse was intellectually insulted further against his own gold knowledge and expertise. Therefore lacking a morally acceptable business relationship. The associates repeatedly under minded & had the audacity to attempt sale despite the item being falsely advertised.The clasp was in fact 18kt but the entire item is NOT. The associate had the nerve to say “He received a deal!” A dishonest and morally injury deal! I think not!Initially to be respectful of Precious Gem and their business, the review wasn’t intended; however, upon his arrival the owner didn’t bother to stand up as a individual and apologise for poor service, he instead cowardly left it to his staff to handle sloppy work. The public should know.Not to mention the owner is often flighty and doesn’t show up for appointments, per reviews on this platform. Also highly pretentious staff. What is this? My hometown of DC/Potomac, MD AREA?! It’s ONLY Williamsburg ? Give it a REST!We as consumers, DEAL OR NO DEAL expect courtesy, respect, and honour. Exemplary service is always appreciated.Community trust is built on established principles and values, and this situation is NOT. Karmic retribution is definitely something that’s going to occur.To the Owner:Pride is concerned with who is right. Humility is concerned with what is right. Never insult someone’s intellect.You have lost multiple business initiatives with us, and good day!
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July 2023 by Arda Mentese
I truly recommend The Precious Gem100 %. I had nothing but a positive experience buying the engagement ring.I visited at least 3 other jewelry stores and all of them just wanted to make a quick sale for the must expensive ring.
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June 2023 by Liz Yancey
mr reggie designed my mothers wedding ring, and everyone fawns over it because it is just drop dead gorgeous. he also designed many other bracelets and necklaces for my family. good job! his staff is also very nice and has a nice sense of humor. definitely go to him for jewelry.
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May 2023 by Robert H.
We have bought my wife four pieces at this store over the past ten years All are beautiful and timeless, but the 25th anniversary ring we picked up today is at another level. Reggie, the owner, made it to order, and it turned out perfectly! We were blown away. The store is not inexpensive, but quality costs. Highly recommend.
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March 2023 by mchcfamily
I called and scheduled an appointment. I drove 1 1/2 hours only to be told that they tried to call me to reschedule. Even stated they couldn’t reach the other people who also had appointments that day. So not getting my business. It’s 2023, send a text if you can’t reach someone. But that was probably just their excuse (e.g. they never tried to call).
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March 2023 by Sherri Nunya
Beautiful store and lots of nice, unusual pieces. Definitely not your average chain store!~ Life is too short to wear department store jewelry.
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October 2022 by Noah Johnston
I saw this store and went in to take a look. The staff is super friendly and excited to talk about the pieces! The selection of stones is fantastic with multiple phenomenal gems that you just don't see at the vast majority of businesses. This is by far the best jewelry store I've ever been to. I would recommend The Precious Gem to anyone in the area.
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October 2022 by Hector Lopez
Worked with me to design the perfect engagement ring. We also bought our wedding bands from them. Great price with impecable service
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August 2022 by vasunseeker
This store is fabulous! They have a large variety of unique and stunning jewelry pieces. The staff I’ve spoke with, Debbie on several occasions and later Stacy, were knowledgeable, helpful, and very friendly! I look forward to visiting there again soon!
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August 2022 by Sally Moore
The Gems are exquisite. I visited The Precious Gem a few years ago when visiting Williamsburg for the first time. I am an international visitor and the recipient of a number of beautiful jewellery pieces from The Precious Gem as I return to Williamsburg to visit family and friends each year. Reggie and Lisa are so professional and lovely to deal with, making the purchase of these beautiful items such a positive and special experience. Thank you.
