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December 2023 by Danielle Moore
All I can say is that Ayana is a gem! She made our shopping experience very pleasant with her friendly and knowledgeable service. I listened to her provide that same customer service to each customer who entered the store. She was terrific!
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December 2023 by Hana Adhami
Racist employee alert! We walked in and worked with lady who was very kind. Then later my mom went to check out and brought up three perfume bottles to find out the price. My mom bought one. The lady at the register didn’t make any eye contact. She told my mom to put the other one back, so I put one of them back. Then we walked out of the store and forgot to put one of them back. Rather than putting it back - she yells after us to put the perfume bottle back and keeps yelling until we come back to the register to put the ONE perfume bottle back.
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December 2023 by Kayla Jefferson
The employees were so sweet and helpful, especially Emily! They even do phone orders! Highly recommend if you’re a makeup/perfume lover!
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November 2023 by Patty Donovan
I had a wonderful shopping experience. The nicest, loveliest sales girl helped me w all my needs. Can’t remember her name, tall &short black hair. She gets a 5/for customer service. I went back a week later. Great prices & good selection. Especially right now for holiday gifts.
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November 2023 by Sunnie Love Always!
Took advantage of the 6 for $60 today and had an amazing experience!! Love how kind, helpful & beautiful Ayana and Emily were! CCS is great & these ladies give you two more reasons to love this store!
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October 2023 by May S
Amazing and very helpful staffs as always. Lily and Jan are the best salesperson and very knowledgeable.They always making sure that I will get the best product and deal.
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October 2023 by JULIET HARRIS
Ayana and Elana were fantastic! Very knowledgeable and professional. Great service! Looking forward to my next visit.
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May 2023 by Al Devin
Lily was amazing help me out with a lot. I knew what I came in for. I got that and some extra goodies pretty much for the same price. Everything was about 30% off which was a huge deal for Clinique products that I use. Thanks again I will be back next month! Also she gave my husband and I some free samples :) def an enjoyable trip to ccs
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May 2023 by Adem Sanliturk
January and her friends are always super helpful to get you right cosmetics productsIts always fun to shop here
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March 2023 by Drewry Tatterson
I bought two lipsticks. Got home and one was broken. An associate said they would send me a new one. Unfortunately after spelling my name 3+ times, she was unable to get it correct. The manager called me back - she could not have been more condescending. I am not able to run around to return the item (I live over an hour away) to hopefully later receive a replacement item. Don’t shop here or check all your purchases.
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January 2023 by Abc Bcd
The white female store cashier racially profiled me. Followed me around the store as I shopped. It was very obvious because she didn't do this to white customers who were likely robbing her blind. I saw the store had a good clearance sale. I only bought a few $5 items and left. If I were not racially profiled, I would have bought even more items. I hesitated when I saw one Estee Lauder product for $27 that was 75 percent off because I really didn't want to spend lots of money in a store that racially profiles people. Management can do better. I recommend boycotting this business until.change comes.
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November 2022 by Jen Taylor Scheetz
Great selection and amazing deals. Top brands. I can't wait to go back. The staff is wonderful.
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May 2022 by Cristin Jefferson
Had a very interesting experience today. Ive been shopping at Cosmetic Company Stores all over. The staff while I shopped seemed to be nice. Even though the one or two ladies answering the phones had a smart and unnecessary comment whenever they hung up the phone with someone. I thought it interesting that when I went to check out the cashier lady checking me out opened EVERY SINGLE BOX that I was purchasing. She said she was just checking to make sure everything was in the correct box. Which made me feel like she thought I was swopping products or something. I didn't see any other associate do that nor have I ever seen it in the previous stores I have visited. After reading other reviews on this store it makes sense now. Which is very sad and disappointing! Do better!
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April 2022 by Luxe Rebellion
The store manger Peggy jones short blonde hair very anorexic looking is racist i highly advise you to shop at a different location if you must or shop at tj maxx they have the same deals if not better
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March 2022 by Gayla Price
The selection and customer service is horrible. On two separate occasions in the last 2 months I have visited this store in the evening after work, driving from Richmond for Bobbi Brown products.During both visits, a tall, slim Asian man, was buying products and by the quantity, it wasn't for personal use. This explains the horrible selection. The older lady that works nights is so consumed with ringing the bulk purchase, she not available to help shoppers. It's not worth the drive, they sell off the good stuff and leave the personal use customers with the junk products.
