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February 2023 by Kathleen Gallagher
Wonderful store with expert help!Also, have shipping!
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September 2022 by Jim Blevins
This store is my favorite gentlemen's clothier! I have worked with Bill Jordan over the years, and I have purchased three suits and sundry other items here. Bill is an expert in fitting a man properly, is always of a pleasant demeanor, and offers valuable fashion advice! Those men who think buying online or at department stores is the better option are missing a rare experience in using R. Bryant, Ltd. for their great selection and knowledgeable help!
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August 2022 by A-Aron
Love the clothes in this store and the staff are super helpful. Looking forward seeing what their fall collection holds!
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May 2022 by Roy Finchum
I had a great experience here! Bill was extremely helpful and I will definitely be coming back! Thank you!
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February 2022 by David L.
The resurrected R Bryant is working hard to reestablish itself at its old location. Staff has been attentive and responsive.
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December 2021 by Josh Atchley
One of my favorite places to shop and a must-visit any time I’m in Williamsburg. Great selection, helpful and friendly staff, and very high quality products. I always end up walking out with something I love every time I stop in.
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November 2021 by Maryanne Nearhood
This is a top notch shop! Tyler Bryant is extremely knowledgeable and helpful. Shopping there was a very pleasant experience! The quality of product and service is all one would expect, and more.
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March 2021 by Ma Ea
I bought a product there because I like supporting small businesses. I could have purchased the same product online from the manufacturer directly. My purchase had a defect after a couple wears. I called the company and they are replacing my product because of a known defect. They are going to make me pay for shipping so they advised me to contact the store I bought the product from to see if they would cover the shipping.I asked the gentleman at the store if he could send me out a new product and a shipping label and I said I really can’t be without my purchase and explained the application and the importance of the purchase. He explained (in a condescending tone, I might add) that he couldn’t send me out a new purchase without getting the original purchase back. I get that but I’m not trying to rip off the store out of a $220 product.I asked if they would pay my shipping and he said no that they would have to cover that and they won’t do it. I guess I can see that position but are you as a small business willing to sever a relationship over $24.70 in shipping? The answer is yes and you get a bonus lecture about how business works over the phone.It was not a pleasant call. Could I have presented myself better? Absolutely and I own that... but a small business that does not stand behind a product and quibbles over $24.70 in shipping for a product worn less than 10 times (and a company acknowledged defect)is not someone I will do business with in the future. I would caution anyone else in doing business with someone that is willing to not take care of a customer over $24.70. I go to Williamsburg quite frequently and I will find somewhere else to do my business the next time I want to spend my money. Poor look for a small business. Buyer beware.By the way, the way I would have handled it would be to ask for the pictures and email correspondence from the manufacturer. I would have then offered to reimburse the shipping and would have shipped the replacement item once I saw a receipt that indicated the item shipped. Again, losing a potential customer and future customers that read the post over $24.70 is not a hill I would die on. This is the first “high end” store that I have been to that does stand behind customer service or the products they sell. I know this place has been around for a long time but losing customers in the realities of Covid and the push away from small businesses is not the way to stay afloat in the new business environment.Again, as a fair representation I was not the nicest but there was a much better way to handle it. Do not portray yourself as high end when you will not be willing to do anything to retain customers.
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February 2021 by Belmin Varupa
I went in to just look around and Bill was so great and taught us so much about men's clothes. I'll need a new suite after quarantine and I'll definitely come here.
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November 2020 by james wilkes
This place is what a men's store should be. You can get everything you need to wear for work, vacation or travel. The quality of the merchandise is only surpassed by the expertise and friendliness of the people working there. You owe it to yourself to stop by and see how it's supposed to be done.
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November 2020 by David Nash
Definitely shop here. Superb selection and service.
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October 2020 by J B
High quality attire. Very interesting accessories: genuine bowties, braces, cufflinks & hats for multiple occasions. Premium leather vests befitting nobility.An absolute pleasure to browse.Friendly staff.
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October 2020 by Lana Hester
On a trip to Williamsburg, my husband and I stepped in because the window display was very nice. We chatted with the owner and just looked around. There was just about anything a man might want or need for fine clothing.
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September 2020 by Timothy Andrews
Horrible. This was my second visit to the store in a year and both visits have been equally unpleasant. Prices are outrageously, almost incomprehensibly, high. Staff is arrogant, inattentive and borderline hostile. The store is tiny and I was in it for 20 minutes. Two people appeared to be working - er, standing at the cash register talking to each other - and no one offered to help me, or even said hello. Do not bother shopping here.
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August 2020 by Ryan Peck
Great establishment with a great staff.