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November 2023 by S B.
Customer service is horrendous. Trying to find a manager who knows how to give a refund can only be done during the day when most people are still at work. This used to be a great location, but has been going downhill lately
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August 2023 by Marjorie H.
We went in on a rainy Friday morning to find a rain coat for my husband so we could enjoy or last day at the park. We found 2 employees right away, and both were willing to stop and help us find what we needed. It made for a quick in and out, and allowed us to continue on with our day!
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May 2023 by Alex T.
I go in at 9:11 at night place was packed however, no employees are doing their job. Everyone is doing self check out and employees were very rude about it will not shop again. Walmart do better. How are there 16 self checkout lines and not one person is manning the register oh, but when a problem happens at the self check out you need help on top of that. You check my ticket when I leave if you trust me enough to scan my own items I'm a just walk out the door don't be checking my crap.
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May 2023 by Lisa L.
Ordered online for delivery to home. Supposed to be next day. Driver called and said he could not find my home. He was really obnoxious. Walmart had horrible customer service when I called about the nondelivery. It's a scam! They do not deliver next day!!!
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April 2023 by Joseph S.
This store is terrible. There are 16 self checkout stations and Only one with a cashier. You cannot go through self checkout with 100 items when you do a monthly shopping trip. I know they don't want to pay people to work and want to force everyone to self checkout. I won't do it if I have more than 10 items. It's crazy. Get off your butts Walmart and hire some people.
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April 2023 by Lil M.
Getting used to the new set up but when you rearrange PLEASE make sure the customer can get to everything clearly and easily. Go and try to get some of the shades you can attach to eyeglasses, could only get to half of them. Otherwise it's a good walmart. (williamsburg va walmart on rochambeau)
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November 2022 by Matthew U.
Came here to grab a few things once I had checked into my room. Basically some snacks, drinks and any odds and ends that I forgot to pack. Getting here wasn't all that hard, it just felt like you were driving down a secluded road at one point and then magically a Walmart appears. Parking was a breeze. Surprisingly it wasn't all that busy when I stopped in. I was able to get in and browse. I really felt out of place at one point as I am used to being pushed through a store. I wasn't in here and I was not as angry as I usually am when I go to leave a Walmart. I opted for the self checkout in order to expediate my way out of here. Even though they did not have everything I needed I did have a decent amount of items when I left here.
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October 2022 by Heather M.
I'm a HUGE FAN of Reese's. If you like iced coffee, or the coffee taste itself, plus Reese's, then this IS a great drink to try. Personally, you can just refrigerate it and then not have to have it over ice. Just pour a cup and your good to go. You can seriously taste all of the flavors. You can taste the Reese's peanut butter, the Reese's chocolate, and the coffee flavor all at once. I bought mine yesterday evening around 9pm/10pm had two cups. Now it's the next day and I had (I think) two or three cups. This will be gone before the day and/or evening is over. I should have bought two. It's that good. Give it a try.
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September 2022 by Kate V.
No carts no checkers no self serve lanes open. Worst experience ever. Management needs to hire staff
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June 2022 by Jewell H.
Walmart advertises contactless payments, i.e. Apple Pay but they don't accept Apple Pay! Take it off the website because it is legally considered false advertisement.
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June 2022 by Kay M.
I have never met so many rude, disgruntled employees in my life. The only person who smiled was the greeter! The rest were surly and clearly not happy working there. I wonder what management is like. I have never been a regular Walmart shopper and will likely never set foot in another after this experience.
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May 2022 by Ryan P.
Nicole in photography had no reason to help me, yet she did. In fact, she could've gone about her business and i wouldn't have had any one to be mad at except myself for coming in to make prints at the last minute (9:50, and the latest you can input pics is 9pm if you want them same day - which I NEEDED). Luckily, Nicole's customer service is exemplary and she makes walmart feel like a small business by the way she cared and actually sought out solutions for me. She printed my photos out by hand so I could give my sister in law her graduation gift on time (while simultaneously keeping me out of the proverbial dog house! ) For this, I'll only be using this walmart location for my photo service needs moving forward. Thanks, Nicole!
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October 2021 by Honesty M.
This establishment has very poor customer service. They say they cannot cash a government check if the name on it is not identical to my ID. It has the same address, same last and first name but the IRS leaves off the last 2 letters of my first name. They do the same to my husband's first name on the checks. STAY AWAY FROM THIS PLACE. 6 employees were surrounding 1 register to reload somebody's gift card. Apparently it is a very complex situation to handle. Go figure....
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April 2021 by Kevin W.
This Walmart is very big, and has everything you could want. In addition to groceries, there is clothing, toys, furniture and even fabric, if you like to sew. The store is fairly well organized and staff is generally polite and helpful. There's acres of free parking. Check out lanes include both self-service and full-service. People interested in gardening will be pleased to know they have lots of products related to that. During Christmas time, they have a wide variety of Christmas decorations (including large inflatable lawn figures) and fake trees. Price are kept fairly low for groceries, as opposed to other local grocery stores, like Food Lion.
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November 2020 by Cocomelon1117 R.
This is the worst walmart ever been, first when you are looking for something you want it is hard to find as Fairlife chocolate milk, I went 4 days in a row to try to buy but empty rack, and also yesterday I walked to the ice cream aisle and I found a broken freezer door with a piece of carton and all the breaking glass on the floor with not warning signs. This is insane and dangerous, specially for kids if they can be walking and not paying attention, The manager in this store should be fired and all the lazy staff.