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August 2024 by Wyllo Hanson
Possibly the worst experience I’ve had. Went in to get my nails done and ended up getting convinced to get my eyebrows waxed. Which then turned into the lady dying my eyebrows without me knowing. She tried to take it off and it wouldn’t come off, she scrubbed my eyebrows so hard they are now blistered. She only took 5 dollars off of my expenses and still asked me why I didn’t tip at the end even after dying my eyebrows without me knowing. I can certainly say I will never go back here again.
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July 2024 by Courtney Riley
Still love coming here for my Nails! They’re always efficient and do a fabulous job! I love that they have the kids pedicure chairs too!
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July 2024 by Elizabeth Brosnan
All the staff is wonderful! I've been coming here for over 15 years! I never had a bad experience! Every design I bring I they are able to do it without any issues
Requested style: I can always come in with a design and they are able to do it!
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July 2024 by Duyen Nguyen
Love it. I’ll be back. Best nails shops in town. They have 30 pedicure chairs so it fits for big groups
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July 2024 by Cherish amore
I normally love this place, my recent visit not so much. My mother and I went in for fill in's and me a polish change on my toes. My mother was sat at a station right away but no one came to start her nails. I ended up at the first table with who I assume to be the new owner. What should have taken 45 mins took much longer as she continued getting up to take care of customers paying along with starting someone else's nails. When it came to my mother I was halfway done (in my long session) and she was just getting started. I go to get my polish change on my toes and sat for another 30 minutes as the person doing my toes helped another customer. I waited for so long and my nails look horrible and my gel polish has already started chipping and it's only been a few days. Not to mention my simple fill and polish change cost more than when I got a full set, acrylic toes with a pedicure. This was my go to place but I will not be returning.
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July 2024 by Danielle Magee
Customer service is terrible along with the actual service. Had a formal affair to go to and they left green nail polish stained on my fingers. Did it so fast just to get me out the door. And sent me out the door with my nails still wet. Will never go back!
FYI….they edited their response after I updated my response to them.
In response to their comments: I was there when you first opened and still was shuffled around 3 different times before someone actually started on my nails. Halfway through, I was shown a small piece of paper that asked if I was going to tip her in cash. I said no, it would go on my card. She finished, very quickly, and turned the light off and got up and walked away to the cashier. Never said anything, didn't help me with my stuff or anything....even with my wet nails. I paid...with wet nails, AND THEN was offered to sit and let my nails dry. That's when I said I had had enough and left. No where to be except away from there. Now, that's the full story!
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July 2024 by Amy Meyers
I never have to wait long and in fact this particular visit they stayed and extra hour after closing to finish for me! They were better than I had asked for and look amazing! Thanks for all y’all do!
Requested style: I can’t thank y’all enough for looking you do! You always do a great job and have great service! My nails always are exactly what I have asked for and most times even better!
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July 2024 by Charlene Newsome
Disappointed
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July 2024 by Jack Wiz
I'm very impress with this place. Great services with very nice staff!
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July 2024 by jocelyn harold
I love my eyelashes !! Mia did a beautiful job. Highly recommended to everyone
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June 2024 by Aria friel
Very satisfied with the services I got
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June 2024 by Bae Owens
I've gone to this location a few times in the past being I live in a different city. I usually am offered a beverage and my services start within 5- 10 minutes. This time, I sat in a pedicure chair for 15-20 minutes before the woman who was doing nails at the front turned on luke warm water for me to soak. It was another 10-15 minutes of me sitting the growing cold water. My tech finally comes over I ask for a spa pedi. I asked for lavender to which he told me no(even though the boxes were beside my chair) only gave me the lemon option. The woman to my right had been being worked on the entire time I was waiting and she didn't have the same pedi as I did. She had a more basic one. My tech worked on me for a total of 15 minutes before wrapping my legs up and going to vacuum. I wait another 17 minutes for him to vacuum and clean up. He comes back and orders a ride home before starting to paint. I didn't like the color and just asked to have it removed. I spent way more time waiting than being serviced. I was extremely disappointed with services. I was going to go back tomorrow to try to find a color I liked but i think I need to go try somewhere else
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May 2024 by Melody Liberatore
I noticed that the owner no longer requires employees to sterilize their tools!! This is a HUGE health risk for customers!! If you have not been here in a while...BEWARE!
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April 2024 by Toshina Norwood
Service was not what I expected for the amount I paid. Manicure was rushed and sloppy. Manager was rude.
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April 2024 by Melissa James
I've been going to Nails Uptown for almost 10 years and absolutely love them. High quality work and friendly service. I just bring in a picture of what I want and they make it happen. Would highly recommend! They're the best!
