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March 2024 by Ebony Brown
Lauren was absolutely amazing! She provided great customer service. I actually came back in the store twice within 2 hours and shopped with her. She had me step outside my comfort zone and pick a bag that I would not typically pick and I am in love with it. I am in love and appreciate the great service.
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March 2024 by Veronica Williams
I visited this location an hour away from my home yesterday. I had a $50 off coupon which clearly stated that it could be used here. The young lady that was working would NOT allow me to use it because it didn’t come up in her system. I explained to her that I could give her the code, but she wouldn’t allow that. The way that she spoke was not kind. She did not try to offer ANY solutions or to help in any way! The young man there working with her was apologetic and even said that he was sorry for the inconvenience. I called customer service and they said that they would place the order for me and use the $50 off plus an additional yearly $20 bonus (both which were visible on my account) but unfortunately that style was out of stock online. Once home, I searched for another style. I placed my order myself on the MK site. It is not the style that I wanted, but at least I was able to use the $50 discount. The other salespeople in this store were kind so I gave two stars.
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February 2024 by Rachel Dellinger
Love this place. Thank you Rene and Co-workers for helping me pick out my purse and wallet team.
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October 2023 by John Marshall
Renee, Lauren, and Miros were fabulous, today, in helping me! These young ladies, along with the recent, past efforts of Audrey and Veronica, help make up this awesome, Williamsburg Michael Kors store. Well done...all of you!
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October 2023 by Steve Dillon (MtLifeIsBetter)
Visited outlets and walked around all the stores. Lots of walking. Better to visit during the week than on the weekends.
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October 2023 by Willie Spicer
Chilling with the wife..This shopping area is a great place to visit..Enjoy ?
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August 2023 by Viola Anderson
Good sales. Helpful staff.
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July 2023 by Kim Berkley
Adrianna was the BEST at customer service I have ever dealt with! She helped a friend and I purchase two bags over the phone and the shipping was free!! It doesn't get much better than that!! HIGHLY RECOMMEND THIS OUTLET BRANCH!! SPECTACULAR
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July 2023 by Lisa Pappas
TOP NOTCH!!!!! Adriana was a GEM helping my friend and I with our handbags! This store is amazing!!!!
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February 2023 by kristina Harkins
I'm very dissatisfied with the quality of the purse that my mom purchased from this outlet just a few months ago. She has already had to bring it back to the outlets and exchange it for another one twice because the straps keep fraying... And to top it off this time the young little lady that was working when we went made sure to let my mom know that the purse only carries up to 10 lbs and then suggested that maybe it was some type of lotion she's wearing lol so that really got me angry because I told the girl my mom only carries a wallet in her purse and it's not the lotion she's wearing are you serious?? If anything they need to train the young girls that work there on what to say and not say about their pleather bags!?
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October 2022 by Michele Dixon
Great help. Some new winter coats. Many purses and deals
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October 2022 by Ron Collins
We had to return an item, staff was friendly and welcoming.
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August 2022 by Nadine Bialowas
I went in looking to replace my broken wallet. I found one for $59. I thought it was time to treat myself to a good wallet.
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July 2022 by kevin shuler (Twin)
All I can say is my wife loves this place, and my wallet. The staff was very friendly and courteous and I would recommend this place to all the ladies. They also have a small selection of items for men as well. Just be sure to bring plenty of money and a couple of books, an iPad and maybe a few video games because if you're with your lady you're going to be there awhile.
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June 2022 by Tim Benson
My wife loves their product line. They had several group deals available with good discounts. They also have several discount tables, stands and shelves to choose from beyond their normal discounted items. The staff was very welcoming and helpful while we shopped to answer questions and pointed us in the direction of our requests. Plenty of parking all around the outlets
