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April 2024 by Michelle Warren
They give out hot food customer service was A1
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April 2024 by Sama Pouri
What is wrong with people who make ice cream cones? Why you can't use a napkin? Why do you touch the cone and hand it to another person and he/she touches the cone again and gives it to us?
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April 2024 by Maria Timonova
Coffe machine is out of service, bat you will know about it only after payment
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April 2024 by Tracy Shrader
The two young girls rushed our order through the drive through. They didn't even tell us our total. But then when I got to the window, I see why. They were laughing and giggling and not paying attention. They were too busy talking to each other and playing around. After reading the pass reviews, i'm kind of glad I didn't get my food here anyways.
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March 2024 by Hannah Ripchick
This McDonald’s is wonderful.The service here is exceptional these days you can’t blame places when they’re slow sometimes as they are usually short staffed.The food here is always fresh and delicious.The restaurant is always kept clean and tidy.
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March 2024 by Tamara Hayes
They do not open at the time stated online. The price difference for the same meal in Newport News and at this location is a dollar and some change. Also the young employees in this store have attitudes.
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March 2024 by Xavier Foster
The store is realy big for my
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March 2024 by Mz. Sandi
This McDonald's used to be 1 of the better one's but I have noticed lately, the food is not as good, yesterday my McDuffie was burnt. I didn't have time to go back. The prices are getting higher but the quality of the food is going down. Also I noticed the employees are not as friendly as they used to be !!!!
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January 2024 by Linda Winger
Very slow to get mobile order to me. Person who brought it out not very friendly. Food was good and order was correct.
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January 2024 by blessed inreallife
Order on the mobile app. Manager sent a employee to the window, to inform us that they were not required to give what we showed proof of what we paid for on the app. Waited 15 mins at the window while the manager just gave ugly looks. Still left without what we paid for after such a long wait. Would not return or recommend.
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January 2024 by Scott Hackenburg
Just another McDonald's. Nothing special here. Clean restrooms and clean dining room.
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January 2024 by Tombahamas
We stopped by for some ice cream .
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January 2024 by Wesley Squyars
When you have employees in the back that are audibly complaining about customers, things have gone wrong.
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January 2024 by Rob Johnson
My kids wanted to exchange their toys because they already had them, but the employees refused to even take the time to check. Very poor customer service.
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December 2023 by John K.
I'm not sure why this place has poor reviews I went through the drive-thru and got a filet of fish meal. The fish sandwich was hot and tasty. The french fries were good and the drink was acceptable though it did have a bit too much syrup. And the person at the window was pleasant. I'm not sure what else you could ask for from a drive-thru McDonald's..