Mattress Firm Williamsburg is dedicated to helping customers find their best sleep every night. The team, known as Sleep Experts®, undergoes over 200 hours of training to provide personalized solutions with a wide range of mattresses, bedding, and essentials. Customers appreciate the store's commitment to quality, highlighted by their Love Your Mattress Guarantee® and a 120 Night Sleep Trial® to ensure satisfaction. Many reviews praise the staff, particularly Robin and Drew, for their friendly and knowledgeable service. Robin has been noted for her ability to make first-time buyers feel at ease, providing ample time and guidance without pressure. Drew is recognized for his professionalism and expertise in matching customers with the right mattress for their needs. The store also values its customers by offering military and first responder discounts. Customers have reported quick delivery times and a positive overall experience, with many expressing a desire to return for future purchases. The delivery team also received high marks for their friendliness and efficiency. Overall, Mattress Firm Williamsburg stands out for its customer-focused approach and commitment to quality sleep solutions.
Worked with Drew and he made the mattress buying transaction nice and easy. Professional and courteous.
November 2025
Had a very good experience. Tech was very patient and considerate. She took the time to make sure that i got what worked for me.
November 2025
Robin is amazing, friendly and very knowledgeable about the different types of mattresses. She helped me purchase the perfect mattress. They also offer military and first responder discounts, which is much appreciated. If you visit, make sure to ask for Robin and she'll take great care of you!
