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January 2024 by PCRE 2187
I had a problem with an order, I paid for something, I did not receive the item, I asked customer service for the $5.55 refund customer support at the NJ headquarters said the owner would reach out to talk about it. Took over 30 days and it finally got resolved with zero help from the owner. In the headquarters notes they claim they asked the store owner to reach out to me multiple times, the owner never did.I used to go to this Jersey Mike's up to 5 times a week.I don't plan on ever going again.Same applies to the Monticello Ave store.I have zero respect for this/these franchise owner.
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January 2024 by Bob & Alison Wash
The sandwich was tasty but the meat was so thin you could see through it. It was like a wish sandwich. I wish it had more meat for the exorbitant cost of a giant. Service was excellent. It is always cold in the shop.
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December 2023 by Eileen Haberstroh
Really good cheese steak and Italian sub. Didn't expect a chain to be as good as it is. Will definitely go back.
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December 2023 by Joseph Meister
Delicious as always.
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November 2023 by Patricia Green
Service was awful the customers should be right employee was very rude the meat was so thin off the sandwich wasn't a great presentation on the food . I have never been to restaurant so dissatisfied.
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November 2023 by J Gillespie
Have been here a few times. Great at working with people who have food allergies. Also noticed a discrepancy between the online menu and in-store menu and brought it up to the staff. The online menu was corrected within 24hrs. Great place with fresh, high quality meat.
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September 2023 by S. M.
Not one of my favorite places. I have to order 2 to feel full. The meats are so thin. The place is clean, quick service and polite.It's just not my thing. But people come here and love it.
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September 2023 by Linda Winger
The food was good. Often, it feels like their employees are in training. Hit or miss on good customer service. Great location. Their food is pricey for subs.
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August 2023 by Gerard Abate
True jersey sub. Nothing like mike's way! Go italian!
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July 2023 by Chima
The food is buss, but this dude with shoulder length brown hair (I think he's the manager) was really rude towards me. He was also rude towards other customers there, the only thing good about that place is the food.
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July 2023 by Shawn Schettig
Fresh fast and
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July 2023 by Austin
Good people good
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July 2023 by Janis W.
The staff is very friendly and courteous! The sandwiches are great and exactly as ordered. The restaurant is clean and cool. Perfect! Will be back again!
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June 2023 by Katie Bourne
Great workers and amazing subs here!
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June 2023 by Adrian James
I had a long blonde hair in the first bite of my sandwich! I DO NOT have blonde hair. I felt nauseous the rest of the day! I mistakenly ordered the sandwich on door dash and attempted to report the issue that way with no help. Of course with doordash you basically pay double whatever the actual cost is, so I paid $20 for a sandwich it’s hair in it!!! I heard bad things about this place like the staff giving the order to the wrong person, person opening the sandwich, looking through the sandwich to see it wasn’t correct and the staff taking it back and wrapping it back up to serve to someone else, but this is my own evidence of how disgusting this establishment is.