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November 2023 by Shannon Sarver
Best vet in Williamsburg! The Dr & staff are very knowledgeable & provided the best care to my little rescue kitten that was found near death. He’s now healthy & growing! Thank you!
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October 2023 by Genesta Humphrey
Love this office And all the staff
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April 2023 by Veronica Williams
Dr. Bates and his staff was amazing. Everyone was so nice and my dog loved them! He took the time to explain to me what he recommended for my dog and made sure I was okay with everything! Awesome Vet and awesome staff!!
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June 2022 by Audrey B.
My beloved indoor cat went missing outdoors for 2 days. We found her late in the evening, and called the clinic as soon as they opened the next morning at 7:30AM to see if we could get her a check up ASAP. The receptionist picked up and was able to immediately schedule a check up at 9:15AM the same day. Once we arrived, we were promptly seen by Dr. Bates within 5-10 minutes. He and the staff clearly know how to deal with distraught, uneasy animals. He checked out my cat for any issues and sent us home with some medication and peace of mind! We are grateful the clinic could take us on short notice and ensure our cat didn't pick up any major illness/bugs during her outdoor escape. It wasn't a cheap vet visit, but it was absolute worth it. Our cat has also been seen by Dr. Bates for vaccinations and fleas within the past few years - both of those visits were great experiences as well!
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May 2022 by Checkers family
We are very grateful to have Dr. Bates as our veterinarian. He and the staff made saying goodbye to our dear Cat, Checkers, more bearable. The concern and compassion everyone there has does not go unnoticed. Thank you again.
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October 2021 by Sacha Maxwell
Trust this vet! Good place.
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May 2021 by Heather Feather
I wish I would’ve found this vet sooner. Absolutely wonderful. Dr Bates is amazing and his staff is so nice. Price is also cheaper than most other vets in Williamsburg.
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April 2021 by kirby karen
Love Dr Bates
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March 2021 by John F.
Dr. Bates and his staff have treated my two two Scottish Terriers for nearly 10 years. I can always get a prompt appointment, the office staff is friendly and when I had a back injury they even carried a heavy bag of dog food out to my car for me. Our dogs always get excited when we pull in the parking lot because they know they will be treated with love--and because Dr. Bates always has the BEST treats in his pocket! I cannot recommend them more highly. Special thanks to Amy for always looking out for our critters.
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July 2020 by Ben Chambley
Dr. Bates and his staff are great. We had to make a difficult decision about our family pet and he was great explaining our options. Have used him for years and never shocked about pricing when leaving. He’s upfront and doesn’t bill you and arm and a leg for his services. Highly recommend.
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March 2020 by Andrew Krause
Horrible experience. We've been there 3 times because it's the closest to our house. EVERY trip there have been multiple added expenses we didn't ask for. The first time I understood for sure. But why not get everything done the first time? On our THIRD visit there was about $100 of added costs for MORE 'required tests'.EVEN WORSE is the care they gave the dog. The second time we took him it took 15 minutes to pick him up and the reason we were told is that he apparently had pooped and rolled around in it. So... How long was he trapped in a cage with pee in it? I let that go. The third time they didn't even bother to clean the p*** off of him! He has NEVER once p*** and rolled around at home. We're obviously not going back. STEER CLEAR!
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February 2020 by Megan Knight
By far the best vet in the area. They are so nice and really took care of our dog when he boarded there. We recently had to put our dog down and they were so compassionate and understanding and made us feel like we made the right decision. Highly recommended!!!!
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September 2019 by Kyleigh A Spikes
Could not say enough great things about this place! Dr. Bates has this old school knowledge, he takes his time with your pet and with you while explaining in detail everything he's doing. I wish I had known about them sooner! Amy, the receptionist (but so much more) is genuinely kind, helpful and so patient. I wish I knew the rest of the staff by name because they have all been so incredibly lovely. I recommend this place for the best care!
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September 2019 by Andrew K
Horrible experience. We've been there 3 times because it's the closest to our house. EVERY trip there have been multiple added expenses we didn't ask for. The first time I understood for sure. But why not get everything done the first time? On our THIRD visit there was about $100 of added costs for MORE 'required tests'.
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September 2019 by David Richardson
What a great place. Dr. Bates is the best and his staff I can't say enough about. Would highly recommend.
