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March 2024 by Virginia Burton
Great service and helped me get loaded
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February 2024 by John King
Home Depot is not always known for their service but this Home Depot goes above and beyond!
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February 2024 by Kool Aid
I appreciate all the help I received from the gentleman in the plumbing department he was great thank you Mr Don kitchens
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February 2024 by Patrick Johnson
Went in person to buy a fridge, delivery date of 12/28 promised by employee. Delayed a week and a half, customer service promised a temporary fridge and partial refund. Manager condescendingly said that has never been done. Delayed delivery date passed. Cancelled order, was told I'd receive a refund 3-5 business days later. Another lie, 9 business days later and it's not even pending. 15 phone calls and that many days later, no fridge, no refund, only a credit card bill I have to fight. Never order an appliance from this store or maybe any Home Depot unless it's a toilet you want to flush money down. Buy from Best Buy instead, they deliver on time rather than lie multiple times.
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February 2024 by Michelle D.
Stood around looking for an associate in the door department to help me. I was ready to.order 2 custom doors. No one to be found. Asked in other depth to send someone to the door dept. Waited longer. No one. Walked out headed to Lowes.
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November 2023 by Robin Thurman
I purchase a variety from this store. Everything from Halloween and Christmas decorations to do it your self items. Mostly I enjoy going into Home Depot. Every once and a while though I come across a cashier that lacks training or is tired or whatever. It does lessen the experience.
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November 2023 by Erica Whitney
Much better than the Lowes nearby. They have everything you need for home projects. Their customer service is great.
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October 2023 by Richard FITZPATRICK
Excellent online shopping and pick up went great. Excellent caring customer service.
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October 2023 by Hardeen H.
If you want to be ripped off, life threatened, and abused, then this is the store for you. Due to the incompetence of the store employees including management employees Kyle, Tammy, Denise and Store Manager Kevin Keene, and District Office employee Tariq, we now have a credit card bill for $2774.95, and have no Goods or Services. Now they are lying to the credit card company and local law enforcement that they already issued checks instead of credit card credits, or gave us gift cards - they can't keep their lies straight. For weeks they have no idea how to reach the Regional Office! We'll update it later, when we will explain that no one should ever have them do a delivery or installation by their "so-called" Third Party!
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September 2023 by Chris Yerp
Visit all the time nice store vary nice workers in this one
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August 2023 by Matthew Briggs
Self Checkout is a horrible experience, Manager is a micro manager and hovers over everyone and takes the scanner and does everything intruding upon your space. She took my screwdriver and put it underneath a shelf and I left without it, fortunately I went back to buy more products which again she stopped me and wanted to do everything and didn't believe me when I told her that everything except one item had already been paid for when she was the one that JUST scanned them moments ago! I had to present my receipts to her and she still acted confused. Frustrating.. They also will substitute items that are the wrong size on pickup orders without notifying customer! Do not recommend this home depot.
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July 2023 by Macro IT LLC MIT
Good local selection for computer wiring products!
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July 2023 by Greg Duvall
I recently moved to the Williamsburg area. Having purchased a new home I needed may things from this store. ALEX was most gracious with his time in helping me purchase all of the window blinds that I needed, and afterwards sending me in the right direction for other purchases. I would also like to commend LISA from New York. What a wonderful person. I always look for her when I return to the store.
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July 2023 by Robert Moore
I love most every home depot as they are all friendly and knowledgeable staff.And each team member is aware of their products and where to find them
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July 2023 by Leon F.
I have a pending complaint about their 5 year appliance service. I have had multiple communications and escalations. My final comments will be posted once my issue is resolved. The Manager has reached out to me snd promised a result by tomorrow.