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January 2024 by Patrick Hicks
Great customer service
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August 2023 by Nicholas Tracy
Driver was pleasant and efficient, thank you!
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July 2023 by Ashley Mikes
Saved the night when we locked our keys in our car while visiting from out of state! Highly recommend! So helpful and kind!
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March 2023 by Connor L
Towed vehicle while owner was present instead of accepting a reasonable fee and the owner's removal in violation of VA Code § 46.2-118(A)(5); VA Code § 46.2-1231. Insisted on charging the $*** fee instead of the $** fee, so I have no doubts this business would try similar sketchy behavior in more voluntary transactions.
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February 2023 by Tyler Bynum
Jeremy such a good guy he helped me out 2 times this month with a tow and got my car running 2 get me home. He takes less then 30 mins 2 get 2 anyone in Williamsburg.. my family been using him for 30 years great guy... Hands down best towering and car/truck guy in town!!! 10/10 hands down great company
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February 2023 by Conscious Sniper
My friend and I pulled up to this "business" and we were already having a conversation. We were laughing and enjoying ourselves. Before we could get out of the car, a dusty, uncle ruckus lookin' black guy came out telling us to be quiet and to get away from there. He also began to stare me down and asked me if I "had a problem." I said "yes I do." I believe in matching energy and when I did, he began to make a call and began giving my license plate to someone. I'm assuming it was the police. Throwing rocks and hiding your hands is not cool. If you don't want smoke, don't start the fire. Unprofessional is an understatement. He tried to weaponize the police against. He gave me Stephen, from Django, vibes. DO NOT PATRONIZE THIS "BUSINESS!"Service: Vehicle wrecking
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November 2022 by Pink Panther
Negligence and Reckless DrivingDriver was exceeding speed appropriate for busy parking lot and almost hit my 9 year old son. This parking lot was very busy today and should have warranted even further care when driving through. Driver had bad attitude and did not care about almost hitting a child. Complete lack of empathy shown when mumbled, "I'm not sorry" about the situation.You had ample time to slow down and move over and not try to kill a 9 year old. My son had to be pulled out of the way of your moving vehicle.There was zero need to be an incompetent jerk.Article 7. Reckless Driving and Improper Driving.46.2-864 Reckless driving on parking lots, etc.A person is guilty of reckless driving who operates any motor vehicle at a speed or in a manner so as to endanger the life, limb, or property of any person:1. On any driveway or premises of a church, school, recreational facility, or business or governmental property open to the publicI wouldn't trust this company with anything.Pay attention when driving a vehicle, especially in a parking lot near pedestrians. You seriously should have your license taken away and not be driving for a company if you find running into small children with a tow truck to be acceptable. Reckless driving is not a joke and even more negligent and horrifying when considering it was endangering a small child!To educate the negligent driver: in a parking lot the driver is very much expected to maintain a watchful eye for pedestrians and YIELD to them. This is not GTA, if you are having a stressful day and can't handle carrying out your job in an appropriate manner then consider staying home. You might also want to consider another job that won't endanger people when you can't seem to conduct your behavior in an appropriate fashion to be amongst the community.Good Day Sir...
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September 2022 by Kirk Whitney
Quick service, great customer service
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July 2022 by Antonio Brooks
Best out there hands down
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July 2022 by Rick James
Got my car illegally towed from my residence because someone said to tow it!!! Finally got it released and I had to find a way to get it home because they would not bring it back where it was wrongfully towed, unless I paid them to tow it back ??? I think if they took it illegally they should have to at least bring it back for free!!! I shouldn't have to pay to have my property brought back to me when they wrongfully had taken it to start with!!!VERY UNSATISFIED CUSTOMER...
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July 2022 by Tamera T (Tammy)
My car recently broke down and I needed it towed to a safe place, they were professional, courteous, prompt, and very helpful during a stressful situation!Service: Vehicle wrecking
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April 2022 by Jennifer Rouse
Service not listed because I couldn't find your number!!! I looked all over for your number to come tow someone in my spot, no where to be found. My roommate recently had their car towed by my appartment complex. No number in appartment complex at all. Lived here for over 3 years, looked all over the place for it. When we do finally find out what the tow company is the next day at our front office we call the number they had to write down for us.. A very rude man answered the phone only to tell us that its not difficult to find our number...
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February 2022 by Latoya Johnson
I have no choice but to call Henderson because my apartment complex has business with them but they are the absolute worst. What is the point of advertising 24 hours when you pick and choose when you want to work? I was told someone would be out to assist for the second time and still had to wait until the next morning for service, glad I knew better than to wait up again. Don't waste your time, energy or money with these people.
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February 2022 by W Dil
Towed my car without my knowledge and sold it !!!!!! Yikes!
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July 2021 by Nikki Shawntee Hall
Still Waiting! I called "It will be 30 minutes and I was 450 ft from the shop broke on side of Moore town not from the area.I called ASAP they came in less than 30 minutes.
