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“Had a problem with my Stihl Trimmer and took it to the service desk. Bert was awesome and was able to fix it very quickly. So happy that this is my local hardware store!! Thanks”
“Great place with knowledgeable staff. I went to a big box store earlier in the day for a plumbing need and it took me 15 minutes to track down a staff member who couldn't answer a basic question I had about a faucet stem. I later realized I needed to replace my shutoff valve as well and ran down to Ace. The gentleman that assisted me was very kind, attentive, and talked me through the process and what I needed to get the job done. The staff are all professional and genuinely nice people here. Great place to do business.”
“This morning, Tyneesha at the service desk called to let me know that one of the items I ordered that was in stock, is not in a box, and likely because it was a little damaged. I wouldn’t want it and she wasn’t going to have it delivered to me. She coordinated an in stock item with another store and is having it delivered tomorrow. She went above and beyond, and easily could have just delivered the damaged product without going the extra mile.
I would not expect this level of service from Home Depot, and I’m so grateful to Tyneesha for not doing the easy thing and having the damaged item delivered”
“Thomas and Lisa in Home Depot's Garden Department went beyond normal service helping me pick and cut the base of a Christmas (so it stood even.) They were professional, patient and helped me fit the tree and bulky insulation, into the car. Thank you HD for hiring, training and retaining excellent people like Thomas and Lisa!”
“Thomas and Lisa in Home Depot's Garden Department went beyond normal service helping me pick and cut the base of a Christmas (so it stood even.)They were professional, patient and helped me fit the tree and bulky insulation, into the car.Thank you HD for hiring, training and retaining excellent people like Thomas and Lisa!”
“Thomas and Lisa in Home Depot's Garden Department went beyond normal service helping me pick and cut the base of a Christmas (so it stood even.) They were professional, patient and helped me fit the tree and bulky insulation, into the car. Thank you HD for hiring, training and retaining excellent people like Thomas and Lisa!”
“I love Lowe’s plant section and usually find something to bring home. Rarely has one not survived. Most are strong, excellent quality, and I’ve yet to find one with any sort of insect infestation. That is probably the reason most of my indoor plants come from there.”
“Customer service is questionable at times but the staff inside the store is real helpful. I’m just talking the customer service section, hard to get them on the phone and takes a bit of time for them to respond.”
“Thomas and Lisa in Home Depot's Garden Department went beyond normal service helping me pick and cut the base of a Christmas (so it stood even.) They were professional, patient and helped me fit the tree and bulky insulation, into the car. Thank you HD for hiring, training and retaining excellent people like Thomas and Lisa!”
“I bought two cans of paint for painting my patio and I chose a brick red color from the catalog. Mr Charles Tomaski was in charge of color grading. The color grading was finished according to the computer program settings, but there is still a big difference to the color card which I chose. I asked Mr Tomaski to make corrections, but there were still subtle differences in each adjustment. After 7-8 times, it finally reached a level closer to the color card. I know that because of my profession, I am very strict and picky about the color. Mr Tomaski has done it over and over again, very patiently for me, Thank you. Mr Tomaski. Now I am very happy with the color of my patio.”
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“I only spent about 2 minutes here as I was looking for a propane tank refill for my RV but unlike many other Tractor Supply Co. stores, this is one of the few that does propane tank refills. The staff member I talked to was very friendly and professional on letting me know about this though!”