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April 2024 by Patricia Urso
The Pharmacist and owner is the best in advice even if you are not prescribion customer! My prescription company does list them,unfortunately!
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March 2024 by Daniel Lavinder
In today’s world it is hard to develop quality professional relationship and customer service. You will get both at Olde Towne Pharmacy. It isn’t about just getting your prescriptions filled, it is about having a lasting relationship that leads to better health care. Don’t let insurance and co-pays dictate where you go. Spend a few extra dollars and improve your well-being.
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February 2024 by Laura Taylor
Very friendly and professional.
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February 2024 by S. Barry
Best experience. Love them. They are smart and helpful.
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February 2024 by Bill Childs
We've been to Olde Towne Pharmacy for multiple vaccines and prescriptions and the customer service has been outstanding. They have made special calls to physician offices to track down orders and kept us informed. This pharmacy is hands down so much better at service that the big Rx places like Target, CVS, Walgreens, Walmart, etc.
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September 2023 by Casey Stabler
Prescriptions are always ready quickly and everyone working there is very nice! Much better and easier experience than a chain retail pharmacy.
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September 2023 by Shawn Capehart
Im glad I don't get my meds from there..called to ask times of operation and was rudely told they are closed on Monday.In my eyes that's one place that should be open on the holidays
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September 2023 by Gail Spitzer
Always pleasant and helpful service
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July 2023 by Bill Sykes
Service is prompt and courteous.
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June 2023 by Dan Johnston
Generally speaking, when I see people saying others are rude, we all know that self-entitlement has hit a all time high.This pharmacy took my order for the ADHD meds that were out elsewhere. I was not a patient, yet they were wonderful, took my order after Walgreens told me it would take months to get in. Yet they received a shipment the very next morning ?. So my provider sent in a new script to Old Towne. And in twenty minutes, I had my script, and it cost less than Walgreens quoted.The older women[both at the register, and the manager]were quite personable, and very easy going. Which I understand people have different experiences, on different days.This is a small, low key pharmacy. Yet they did all they could to make my experience one which will insure me returning as a repeat customer in the months ahead.I am glad the other reviewers will not be returning to this pharmacy, let them go suffer at a larger chain!-Dan
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April 2023 by Candice P.
We absolutely love Kelly and Michelle plus the entire staff here! Every single person in the pharmacy goes above and beyond to take care of the patrons. Kelly goes out of her way to ensure she has brand-specific medications on hand to fill all of her client's needs this being said if you are a first-time visitor looking for a specific medication please know she will order what you need to fill your prescription but you probably aren't going to get it filled that day. They do not however just fill anyone's prescription when they walk through the door this allows them to honor their commitment to clients who count on them to have their medications on hand. They take the time to order what they need, communicate, and get to know every single client on a first-name basis. Kelly will stop whatever she is doing and so will Michelle to talk with you and answer questions making you feel comfortable and at home. This is the only place my son will get his shots he loves everyone there and that is a big big deal for him! We will be very sad when we move in June it will be difficult to find a pharmacy this customer-centric, friendly, compassionate, and knowledgeable!
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February 2023 by Jana Sawyer
Pharmacist on duty was extremely rude today. I’m not a regular customer but visited this pharmacy because I cannot find my son’s medication anywhere in town. She told me they didn’t have it. I replied “Do you…” and she abruptly cut me off to say she already knew my question and no she doesn’t know where I can find it. The pharmacy tech laughed when I said “That wasn’t my question” ? Before I walked out I told her I was having a hard time finding the medication. She shrugged her shoulders and gave me a blank stare. I told her thank you anyway because I was raised with manners. Something she apparently lacks along with any sort of customer service skills.
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February 2023 by J S.
Pharmacist on duty was extremely rude today. I'm not a regular customer but visited this pharmacy because I cannot find my son's medication anywhere in town. She told me they didn't have it. I replied "Do you..." and she abruptly cut me off to say she already knew my question and no she doesn't know where I can find it. The pharmacy tech laughed when I said "That wasn't my question" Before I walked out I told her I was having a hard time finding the medication. She shrugged her shoulders and gave me a blank stare. I told her thank you anyway because I was raised with manners. Something she apparently lacks along with any sort of customer service skills.
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October 2022 by Ralph
Made an appointment for the latest COVID vaccine booster shot. I arrived early, checked in, and waited. Everyone was polite and I took time to roam the shelves. My name was called and I proceeded into the space set aside for injections and had it administrated. The nurse was pleasant and the shot was hardly felt. Very happy that it went smoothly and nearly painless.
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August 2021 by Fred Patrick
Very highly efficient,knowledgeable and accomadating.