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July 2024 by Kirk Harmon
This place doesn't even deserve 1 star, this has to be the worst customer service I've ever dealt with, but maybe the company doesn't care, and to make matters worse this was my first time going to jd sports and this will be my last time in store or online, for anyone or doesn't care about customer service this is the place for you.
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July 2024 by Joe Damis
Definitely won't be back.
1. They only let you try on one shoe! The whole reason I'd buy shoes at a store instead of online is so I can try them on. Other stores just a one minute walk away (like Nike, Asics, Reebok. etc.) let you try on both. Basically saying "I don't trust you to not steal these" is not a great way for me to feel welcome in the store.
2. The employee that we worked with was either brain dead or just rude, because he tried to communicate with only gestures when possible. And when I asked to try on another shoe, he said "you didn't ask for those". Like dang bro sorry you have to go in the back a second time.
But they do have a nice selection of shoes.
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April 2024 by Muhammad Sharik
The sales women over there are racist they comment from your back and also make weird comments from your back especially when u r buying something in discount they don’t know how to treat their customers. It happened with me today when I was leaving the store after buying stuff during the closing time of the store the lady sales girl commented from back go go leave leave. It was so embarrassing. I am never coming back here in my whole life. And I also advice Everyone to avoid this place if you don’t want to ruin your day. JD sports should hire some good employees on sales.
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March 2024 by Jae Yun
Went in Feb 29th, 2024 around 1pm. The worst customer service I've ever experienced in my life. We all have personal issues going on but the way they treated customers was horrendous. Guess I should've just walked to the back to look for my own shoe size, because asking an employee there is obviously too stressful. Can't remember the name of the associate but she definitely made me and my girl feel like outcasts. Take a deep breath, and find another job if you don't like working there.
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February 2024 by Anna Yeriemieieva
The girl employee, is not very friendly. I followed them around the hall to help with the size. I asked for a second sneaker so that I could try both on at the same time and it seemed like I was asking for it and she reluctantly agreed. I've been here before, the sales guys are very friendly but that girl made me feel uncomfortable.
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February 2024 by Kevin Brown
Brandi, gave outstanding customer service. She greeted me with a hello how are you doing and a smile.
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August 2023 by Samantha Daou
The workers in the store were absolutely amazing. Super friendly, very helpful. Highly recommend!
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August 2023 by Joey Foster
Selection is limited but overall great store
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May 2023 by Zachary Briddell
Finish Line was okay but the prices were too high. I wish they’d try to lower the prices down on the shoes and other products.
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April 2023 by Kyleen Brown
Love the Nike options. Found a pair I really like ?
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December 2022 by Candace Bradley Berardi
Stopped by today to purchase a $100 gift card. I went directly to the register and stood a few feet behind a group of three young men. There was a worker behind the register and he didn’t appear to be doing anything of significance, just looking all around the store. He looked at me but didn’t acknowledge me. A few minutes later, the three young moved to the right (they were socializing with the worker and not making a purchase) around the time a woman walks up from the left, looks at me and moves directly in front of the register where the worker greets her and takes her things. I turn around and leave.
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December 2022 by Tyler Fincher
Good shoes great prices
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September 2022 by Brayden Pearce
Great customer service, they come to you when they see that you are finding your shoes they are very polite and overall they are amazing
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June 2022 by NessahM
Store seemed bare and not appealing. Finish Line has always had good marketing but this location seemed like it was just there. Selections limited.
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March 2022 by Andrew Stefansky
My daughter purchased shoes last night and was not given a receipt they were way too big. We tried them on at our hotel and immediately brought them back the next day.. The manager was very rude and refused to exchange them or give us a refund. Also accused of them as being work which was not the case.
