CVS offers a mix of experiences for its customers. Many shoppers appreciate the friendly and professional staff, especially when it comes to receiving assistance with medications and advice on products like allergy medicine. Customers have praised the pharmacy staff for their efforts to inform and educate, as well as for seeking out the best options for insurance and discounts. However, there have been some concerns regarding professionalism based on staff appearances. One customer expressed dissatisfaction with a staff member's attire and the handling of a prescription issue that caused unnecessary driving. Despite this, the overall sentiment remains positive, with several reviewers highlighting the efficiency and helpfulness of the service, particularly in the drive-through. Overall, CVS is seen as a reliable pharmacy where customers can find a variety of products, from vitamins to cough drops, and receive assistance when needed. Many return due to past positive experiences, showcasing the store's commitment to customer service.