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“Oh my this was amazing! Definitely a unique and relaxing experience - Nicole was warm and friendly and explained the process. The care to my scalp and additional massages on my neck, shoulders, and arms was such a wonderful experience. Definitely recommend to anyone who needs some me time and doesn’t want a typical massage experience. My hair has also never felt cleaner! I did the 60 minute treatment which felt like the perfect amount of time but could’ve easily done more.”
“Excellent selections of everything bought 2 Hawaiian shirts. By the way I’m a 2x! Great staff friendly and efficient! What can I else can I say? Go see for your self!”
“Absolutely wonderful experience shopping here. We came in on 8/15 and were helped by Mary Beth. My mom is non English speaking and was looking for a bra. After seeing the look of defeat on my mom’s face, Mary Beth made it her mission to find her the right item. She was so attentive and made my mother feel comfortable and confident. I will be returning to find Mary Beth so she can help me with my own purchases. She’s a delight and exemplifies stellar customer service. Thank you!”
“It was hard to find anyone to assist me while I was shopping. They had a limited stock in kids size but it was right after the holiday! They did have a god sale going on”
“My friend and I were there yesterday. We had the best service we have ever had in any retail store! She was very friendly, but not at all pushy. She paid attention to the little details, which made just a regular shopping trip feel special and relaxed. I hope she's there next time we come! I also which I got her name!”
“Came here to find my fiancé a dress to wear during a nice dinner on our vacation and found this gem! They have both practical and unique styles, the more you look the more you find! Good music and you should know they have more than just shoes! Check them out”
“I love, love, love Old Navy socks! They are almost the only socks I wear. It's always exciting to go in and see their socks on sale! Staff is very friendly and store is clean and well organized!”
“I sincerely love this store it's one of my favorites. The staff is awesome. The merchandise is quality, and they always have fantastic deals/sales going on. Button ups, Polo's, Pants. I stay geared up with Nautica.”
“Calvin Klein in Williamsburg Outlet Mall is located in a great area. Ample free parking available. Great blouse selections. Great prices and friendly employees on every visit.”
“Lost the pants of my suit 2 hours before a wedding, ran into this store. Ms. Courtney and Ms. Megan were fantastic! Couldn’t find the right grey to match my suit so she found a nice blue pair on sale that went with my tie and my girlfriend’s dress. They were fast, funny, and helped me out as much as possible.
Both of these women were fantastic and deserve a raise. I’ll be shopping here again to acquire the rest of this blue set because I think it looks quite sharp. My girlfriend loves it.
Thanks again for all the help!
-Izzie Redmond”
“The Three Cabanas is a fun store run by very friendly folks. They are a Lilly Pulitzer Premier Specialty Shop and also have several other styles. My wife and granddaughter have bought items here on our last two visits and have been thrilled. It’s a can’t miss shop for us whenever we are in the Colonial Williamsburg area. A great experience.”
“Patricia was super helpful when my son came here to buy his first "real" suit. Answered all questions and he never felt ignorant for asking. Great sense of humor too. We'll be back.”
“I was assisted by a sales associate, Jatoria. She was knowledgeable, patient and friendly. I was looking for Girlfriend khaki slacks, and she told be that they had been rebranded. Jatoria took me to the rack where the Midrise Downtown khakis were. I found my size. However, they didn't have the colors I wanted, so she ordered them online, and they are being shipped free to my house. I returned to the store to exchange/return items, and was helped by the store manager Tasha. She knows her stuff, and is very personable. I was also assisted on the phone by Bri and Rashida. Both of whom were so kind as to hold an item for me because I couldn't come in. I had the pleasure of being helped today by Kemare. An efficient, knowledgeable, and friendly sales associate. Excellent customer service from this entire team! Thank you all!!!*****”
“Staff was very helpful and enough on hand on the busy Saturday. Store had a great sale going on. There was a line for the registers. Camden was my cashier, very customer service friendly without being fake, patient when I asked questions. I asked for gift receipts which he did give to me. Overall excellent service at this store.”
“I just wanted to give a lovely review to Cherry!! She was so kind and welcoming when first entering. One of our items we bought unfortunately forgot to be placed in the bag, but the staff were so kind to help us. Cherry went out of her way to deliver the item to us which she absolutely did not have to do. She was amazing and so kind. So thank you Cherry for going above and beyond, you deserve the best!!”
9:30AM - 8:30PM
Richmond Rd Suite I - 100, Williamsburg
Clothing Stores
“Cass was not only helpful, she went above and beyond to deliver a package to me that was stuck with fedex. This store is always clean, friendly, and fully stocked!”
“We shopped several hours at the Williamsburg outlet stores today including the Eddie Bauer store. It was such a pleasant experience with Chris and the other employee (didn't get his name). They were both super friendly and helpful. I found the perfect coat and the color I wanted but the medium was just a bit snug and wouldn't have allowed for layering underneath. Chris helped me find the right size online and I ordered it before we left the store. I have always loved Eddie Bauer products. Thanks for your great help, Chris!”
“It was a long day for us, we we're so very tired and exhausted when we went into the Levi Store we got so much help they were such Awesome employee's, greatest help, Thank You”
“Came to get a pair of Oakley sunglasses and stop by the store little that I know about the customer service I received inside the polo store. I believe her name was Maya. My wife and I went on a shopping spree. They had so many things to choose, but we were personally impressed with the service we received from the young lady who out of the blue asked me if I needed assistance so if you’re in the area, I would highly recommend taking a visit.”
“7/19/22...My fiance wanted to stop in & browse the store. He's a watch addict, so I ended up buying him one of the three watches he was looking at, as a surprise for his upcoming birthday. Shout out to the staff that worked discretely to help me keep it a surprise. ? We all would have stayed in here browsing all day if we could. Lol! My only issue (& I didn't notice these things until getting back to our hotel) is that the watch I got my fiance had aprice tag on it that was less than half of what I paid. Also the Guess Love/Sheer Attraction body spray I bought doesn't spray. I ended up having to pour some of it in another bottle to be able to use it. Otherwise, good experience.”
“Stephanie was such a huge help!!! Thank you. Busy and all she still took time and hunted down all the 27/28 jeans in the store so I could purchase. Thank you for you help and special attention. This customer service was top notch second to none. Thank you!!!”
“We avoided the Black Friday chaos and opted for a regular weekend and we were pleased with all the discounts offered. It was busy but not insanely crowded. Friendly staff makes happy customers.”
“I love Francesca’s and always come when I visit the Williamsburg outlets. But the best thing about this location is Emily. She is the BEST! Every time I come in she is so helpful, sweet and lovely to talk to. I can not say better things about her and the experience she provides her costumers. Thank you so much for all her hard work and for being such a lovely person!”
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“Love this store! Gorgeous clothing and beautiful jewelry, not to mention the ladies' purses and wallets. Wish i lived in VA if only for this store. Will be shopping online from them now. Husband loved the armorial.”