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June 2024 by I V
Almost as expensive as the regular store.
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May 2024 by Ken S
I won't sit foot in another Brooks Brothers. Where is the quality control and doing the right thing? Got fitted in the store, and tried on a shirt that the salesperson recommended. The fit looked fantastic. Didn't buy that one, but bought three others all the same size and spent the most I ever had on shirts. I was planning on returning this week to look at suites, however no need at this point.
Came home and tried on one to show the wife, and she loved it, the fit was great. Threw them all in the wash. Afterward, found out that the other two that I bought fit NOTHING like the 1st one. The other two were way too big, all the same brand all the same size looked terrible. Check out the photos. I had to wear one to an event that night, but had a suit on so it wasn't so noticeable. Tried to exchange them, and they refused and showed me their return policy. Hate for them to have to violate the return/ exchange policy by doing the right thing. Even an offer of a discount or find a way to help.
I did not expect to need to try on all the shirts that had the same Brookes Brothers label and the same size on them to make sure they fit the same. I don't expect to have to do that on a lower-priced shirt let alone one of theirs. Amazon here I come, with your great return policy. So much for trying to support my local brick-and-mortar store
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March 2024 by Ty Lamberth
Service was amazing
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February 2024 by Banger NYC
Best sales staff ever, thank you so much!
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January 2024 by Wolfgang Illgen
This is my favorite clothing store. Great products, great quality and on top the best sales associate I have ever come across.
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December 2023 by Tham Saravanapavan
Quality product with reasonable price.
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December 2023 by Elizabeth F
Patricia was super helpful when my son came here to buy his first "real" suit. Answered all questions and he never felt ignorant for asking. Great sense of humor too. We'll be back.
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October 2023 by Willie Spicer
Really has a nice selection with a outlet reasonable price..Thanks
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October 2023 by James Williamson
Top quality clothing store , good price , very good salesperson, good selection.
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September 2023 by Karen Wesley-Thornhill
Great place to shop
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September 2023 by Ron Myers
To expensive, never find anything I like
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April 2023 by Jennifer Threlkeld
Had an excellent experience at this Brooks Bros. We were in looking for a shirt for my future husband to wear to our wedding in May. At first we knew we would need to have measurements taken, and we were looking for an Ivory shirt. Unfortunately the sales person told us that Ivory shirts were no longer available. We were waffling back and forth and the sales person was so patient with us. He helped us with measurements knowing that we might not even purchase a shirt. In the end he assisted us in looking around at our options and we found a GORGEOUS light blue shirt that both my FH and I really liked. He stuck with us through trying on, and our various conversations when many other genuinely good sales people would have left. He had exceptional taste and pointed out lovely ties that were a beautiful compliment to the shirt as well. I am truly impressed by the entire experience. The shirt was expensive, but it fit to a T, it was a beautiful light weight Cotton which will be perfect for a May weekend and the shirts they sell last forever if you take good care of them.
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March 2023 by Jennifer Cadarette
Had an excellent experience at this Brooks Bros. We were in looking for a shirt for my future husband to wear to our wedding in May. At first we knew we would need to have measurements taken, and we were looking for an Ivory shirt. Unfortunately the sales person told us that Ivory shirts were no longer available. We were waffling back and forth and the sales person was so patient with us. He helped us with measurements knowing that we might not even purchase a shirt. In the end he assisted us in looking around at our options and we found a GORGEOUS light blue shirt that both my FH and I really liked. He stuck with us through trying on, and our various conversations when many other genuinely good sales people would have left. He had exceptional taste and pointed out lovely ties that were a beautiful compliment to the shirt as well. I am truly impressed by the entire experience. The shirt was expensive, but it fit to a T, it was a beautiful light weight Cotton which will be perfect for a May weekend and the shirts they sell last forever if you take good care of them.
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March 2023 by M B.
This is the best Brooks Brothers out of any of the outlets or non-outlet stores that we've been to. The associates are always so friendly and helpful. They've gone out of their way to be helpful every time that we've shopped there. They also usually have great items and I've always been lucky to find great deals at this location.
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December 2022 by Jeff Markel
They asked all the questions to help me find what I needed.