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May 2024 by John Piatt
The folks at Protection by Design Audio/ Video did a fantastic job of selecting , ordering and installing my new Sony Laser video projector. It has a fantastic image viewing in both day and nighttime conditions. I highly recommend them.
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May 2024 by John King
I called them for an estimate to mount my TV over a fireplace. They never called me back. Don't know about you but if they can't bother to call back I'll never use them for anything and let everyone I know to avoid them.
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February 2024 by Carl B.
Great job installing & setup of my new smart TV and sound bar. Knowledgeable and efficient.
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January 2024 by Grant Meglis
Protection by Design is fantastic. They install quickly and effectively, they provide great support, and we feel comfortable with their devices protecting our home. I highly recommend them!
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January 2024 by Tangerine Turtle, LLC
Nate and Paul are awesome to work with. From installing window sensors to electric boxes to answering simple questions on our remotes. They can do it all. Your company is lucky to them!
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December 2023 by Craig Hill
Technician was courteous, knowledgeable, and very professional.
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October 2023 by mike Baldwin
Paul did a great job, very courteous and professional. Was able to diagnose the problem and fix it quickly. Was able to answer any questions that we had. Will definitely use him again if any issues arise.
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September 2023 by Maureen Hutchens
We are long-time customers and very much value the protective services of Protection by Design. And we have found them always available to answer questions.
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August 2023 by Tina Garrett
Paul was personable, patient and helped me navigate my issue with my surround sound in simple, easy language. Thanks Paul.
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August 2023 by Eddie Gerardo
These guys are super professional! They don’t leave no loose ends on their work and everything is top quality! I wish I would’ve hired them a long time ago
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July 2023 by Felicia Bryant
Paul, Tyler and Nathan were awesome!!! They were very professional, knowledgeable and accommodating. Paul is nothing less than a ROCKSTAR….he walked me through the product functions with my equipment. He was patient and kind. If I need anything further I will be requesting this team. They ROCK!!! Awesome job guys and THANK YOU ALL!!!
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June 2023 by Animesh Singh
Company does not clearly state the contract terms. Used to pay about $47/month… Equipment was installed by builders(supposedly free for owner) and this company added extra camera for about $200 for equipment. Any call for customer service will add another 100+ for the visit. When I asked to cancel the contract they were expecting cancellation penalty with 75% of remaining 3 year contract fees hitting $900+ and after discussing further on this they are now asking 25% of remaining 3 years contract payments. Usually we rent for a year and May get into these issues if sign contract with this company.I am posting this to help others to make sure what you are signing with this company as if I was not aware of this then most may miss it.
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June 2023 by Jessica Ruiz
Tony provided a free In-Home Estimate with great options!! We booked the installation which brought the team of Jim and Nathan!! They worked efficiently on our security setup and it came out better than expected!! Nathan helped tweak our audio system with our devices and the surround sound that Protection By Design installed. I’m a return customer for life. Extremely trustworthy, professional and just overall great experience with this company. Kudos to the owner hiring such a wonderful staff.. thanks again Gents !!
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June 2023 by Karen Pelham
Have been a customer of Protection by Design since 2010 for both security and audio/visual. Have always been extremely satisfied with their quality and service. Paul serviced our cameras today and was excellent as always. We value our relationship with this team of professionals.
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May 2023 by Timothy and Angela Rowe
We are so excited about our new security features and surround sound! Both Paul and Tyler were extremely professional, friendly, and efficient. If you need any audio/visual needs contact Protection by Design today!
