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October 2024 by Snowy Mason
Weirdly rude staff. Cashier and the man who greeted us walking in were the only pleasant ones. I don’t know why I needed two people to tell me I couldn’t make a spare key for my car with condescending attitudes. ?
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August 2024 by Scott Sande
The place with the helpful hardware folks!
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July 2024 by Kevin Collette
Friendly staff and a lot of options
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April 2024 by J Mo
Great place with knowledgeable staff. I went to a big box store earlier in the day for a plumbing need and it took me 15 minutes to track down a staff member who couldn't answer a basic question I had about a faucet stem. I later realized I needed to replace my shutoff valve as well and ran down to Ace. The gentleman that assisted me was very kind, attentive, and talked me through the process and what I needed to get the job done. The staff are all professional and genuinely nice people here. Great place to do business.
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April 2024 by Jim Moore
Great place with knowledgeable staff. I went to a big box store earlier in the day for a plumbing need and it took me 15 minutes to track down a staff member who couldn't answer a basic question I had about a faucet stem. I later realized I needed to replace my shutoff valve as well and ran down to Ace. The gentleman that assisted me was very kind, attentive, and talked me through the process and what I needed to get the job done. The staff are all professional and genuinely nice people here. Great place to do business.
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April 2024 by Ty in VA
Friendly service.
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January 2024 by Kent Brinkley
A better shopping experience here than at the larger (but more impersonal) the Monticello Avenue store. Lots of friendly and helpful staff. Thank you!
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January 2024 by Bob Juncosa
I do not post reviews often. When I do, it is because my experience was either exceptionally good or exceptionally bad. I am delighted to say that my experience today (and always) was exceptionally good. (Not just at this store but at either store.)
I was in a bit of a jam. I had to get all the locks changed in my house and could not have all the locks off for a long period of time. I took all the tumblers and related hardware off and brought it all to the store, along with all the keys I had.
I'll skip the details but (not sure of the name, Blue?) dropped what he was doing and said that he would do it right away. It would take about an hour and he would call. True enough. He either rekeyed or rebuilt all the deadbolts and door handle locks, cleaned them all, and made me the extra keys I asked for.
One of the handle locks was in rough shape and was pretty much beyond repair. He actually apologized for not being able to fix it! I gladly bought a new replacement to which he applied a coupon and didn't charge me to set the lock to the same keys.
This store did everything they could to do their best for me and actually save me money. I have been a loyal customer since moving here six years ago and will continue to be so.
To top it off, I take my Sheltie (Major) everywhere I do and everyone is to nice and friendly, not just to the dog but to me to!
Thanks again Ace. You are the best. I am glad to bring you my business!
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December 2023 by Martin Pap
Very well appointed for for small items. Really stocked well.
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November 2023 by Kyle Morford
This is a very well run and efficient hardware store. They seem to have just about everything a person could need for home repair and woodworking projects. The only thing I wish they had were full sheets of plywood and full 2x4s. For the plywood, I have to travel out to home Depot which is another 20 minutes away. Away. The location convenience mixed with the selection in the store have been a lifesaver.
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November 2023 by John Kleopfer
Friendly staff that are always ready to help you find what you need and knowledgeable of the product.
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October 2023 by Rhett Bray
Great help at the paint desk
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October 2023 by Pedro Adrian
Very good attention
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October 2023 by Skip
Very friendly and helpful.
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October 2023 by K Kriesch
The folk at this Ace store are always ready to provide assistance in locating and explaining how to use items in the store. It's a pleasure to be able to actually find a knowledgeable and helpful person who can direct you to what you're seeking or tell you right away if it's not available. Although Ace is not a large store, nine times out of ten you can find what you're looking for.
