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October 2021 by Helen P
We reserved a truck a month ahead of time, and called several times to make sure they would have a truck. They repeatedly said they would call us 2 days prior to pickup to confirm availability. Two days before pickup we called them because they didn’t call us as promised. The man who answered said no,they don’t have a 26 foot truck available, and haven’t had them for weeks, and he doesn’t know why Budget would even take the reservation. He said he was not in the office but when he got in he would call Budget, and call us back. He never called back, nor did the main 800 number person. We found a uHaul truck in the area and they were much more helpful. Plus, it was almost $500 cheaper.
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August 2020 by Jeremy Layel
The young man who seemed to be the only one in this small airport was very nice and extremely helpful in checking the returned truck and getting me on my way in a timely manner. He deserves a raise.
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August 2020 by P. Lozano
Reserved a 12 foot, didnt have. Then we were told the total was 179 ends up being 399 because we had to buy commercial insurance. They dont tell you that regular full coverage doesnt work on rental trucks until the day of pick up. Ridiculous.
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August 2019 by Autumn Flickinger
I reserved a 10ft budget truck 3 weeks before moving. The DAY BEFORE I moved, they called to let me know they didn't even have a truck ready. THEN, they charged my card for a truck I never even received and overdrew my bank account, causing an overdraft fee of $50. I will never use budget truck again or recommend them to anyone. In fact, I'll make sure no one goes through this company. I recommend Uhaul, much cheaper and actually has trucks when they say they do.
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August 2018 by Paul Jenkkins
Pretty sweet I work here;)
