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March 2024 by Yllka Canolli
This post office is hit or miss. It’s literally across from my house and I hate going there. If that lady from India is there because she is one of the rudest person she never wants to help you and likes to talk loud and make you feel like an idiot.This is the second time I came to do a passport and she returns me because she already had enough people and she does not put under consideration that we having to leave work and take the kid out of school to come do this. We were there at 9:10 for God sake.
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December 2023 by Maureen Wolford
One of the courteous, helpful counter clerks, repackaged, reboxed my package to save me $30 in delivery fees. I am very grateful. Thank you
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July 2023 by Blanca S.
I visited this post office today for a new passport, I was helped by Sunisa. 2 yrs ago she also assisted me with my kids passports. She is always so friendly and provides the best customer service. I really appreciate her making the process so easy and pleasant. Thank you Sunisa for all you do!
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July 2023 by katelyn
Amy was amazing. We didn’t have a passport appointment but came in as soon as the place opened and after hearing my story and my stress, she decided to see me right then and there because appointments didn’t start until 10 AM. She was a lifesaver and very patient with me and my mother and relieved a lot of stress.
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March 2023 by Vivian R.
I go to this post office frequently to drop off packages. Most of the employees are very nice and helpful. During the afternoon hours the line gets pretty long and moves slowly. I always go in the morning for this reason. I've never had an issue receiving mail or having mail get delivered from this post office.
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February 2023 by Laura L
Not giving only one star, because one day there was a very helpful lady who worked there. The Next week, I told the lady I had had a stressful year with several moves and she just busted out laughing. I said that I haven’t received any guidance on how to get my mail to the right place and she said with an attitude “well they don’t know because they see all these addresses listed”
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January 2023 by Chris P
Sometimes we have had letters and mail open. Letters with checks go missing. A huge slip in the years I have lived here. A direct reflection of the world. Expect less.
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December 2022 by Claire H
Arrived on time for our appointments to have passport applications done. Amy helped us through the process, explaining why she needed additional ID, all the fees, etc. She was very nice and professional, and definitely knew what she was doing. Highly recommend this post office for passport processing.
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October 2022 by Kelly F
The stamp machine is broken and won’t read your credit card
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September 2022 by Kristin Nieves
The amount of mail that I have never received over the last few months is outrageous. Packages are marked delivered, but the postal worker was not even at my home (I work from home and I have a Ring camera). I’ve called, submitted claims to get some sort of compensation for lost packages, but they either do nothing or outright close the ticket. I’m at a loss for what to do. I’m so frustrated and I have lost so much money, gifts, etc because the packages never arrive. PLEASE be more mindful of where you are delivering people’s mail.
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July 2022 by D B
Original review:Liza who works at the desk is always so great with her service and accommodating. Great that this is my local Post Office.Update 07/08/22:I had the pleasure of working with Ms. Liza again, I'm happy she's still here years later.I think the issues with this place is that people forget the USPS employees are people as well - countless times when I have had to drop a package off to send off, people are so unjustly rude. I understand impatience but audibly complaining isn't going to make the service any faster.
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July 2022 by Wyll Pleger
IMPORTANT MAIL IS NOT BEING DELIVERED TO ME. BILL PAYMENT NOT RECEIVED BY SERVICE PROVIDER. THIS HAPPENS OVER AND OVER AGAIN .
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February 2022 by Marie Ramos
This is how I found a letter in the mailbox. Clearly looking for mail. One other letter I sent to my realtor the key was stolen out of the envelope and it was opened much like this.
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February 2022 by George
As always, understaffed, with 1 out of 4 booths only operating. Expensive as ever. Each customer averages 7 - 13 minutes to get their stuff done.
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July 2021 by Hyunjung Kang
The lady handling passport service was very unfriendly authoritative. I strongly recommend making an appointment at another post office. In my experience, Burke location was much better.
