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October 2023 by Shannon Sparrow ..
The best in West Springfield! Pooja is great and doesn't over thread my brows. She's booked appointment only so sometimes hard to see spare of the moment. Otherwise, best brow service..period.
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August 2021 by Stephanie K.
Pooja is professional, reliable, and very talented! I found her earlier in the pandemic when other places were closed & she was very careful about keeping guests safe. She has now been threading my eyebrows and lip for 9 months. Today was the first time I did a bikini wax and her technique made it nearly pain free. The prices are very affordable! You won't be disappointed! I won't be going anywhere else.
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July 2021 by Amanda C.
I have been going to Pooja for years and she is the only person I trust to do my eyebrows. They always look great and I get a lot of compliments. She is super flexible and personable. I highly recommend! - Amanda
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May 2021 by Christina B.
I have been going to Pooja for a couple of years now. It is really easy to get an appointment with her via the Genbook website. Very quick. Wait time is nonexistent. I started off doing my eyebrows and then moved to full body wax with her. She tells me the process so I am not nervous.Keeps me talking to avoid pain lol Upon reading some comments, she could trim after she threads your eyebrows. Sometimes the hairs aren't align and look symmetrical. She does offer aloe at the end. She does put a cleaning oil after the waxes. Prices are great! I can't complain. ESP someone on a budget. I don't plan to seek another person unless I move!
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April 2021 by Lim M.
Love Poojah. Always takes care of my threading. Patient, gentle, and always accommodates. Must see!
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November 2020 by Samra Delnessa
Please is amazing!
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November 2020 by A V.
This was my first visit and my first time getting my eyebrows threaded (previously did waxing). She did a fantastic job! Listened to what I wanted and offered great advice. I will definitely be returning for threading and to try other services she offers.
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July 2020 by Jen Aguilar
Picked this place because the place I normally go to hasn’t reopened due to this pandemic but this place was not a good experience. I let the lady helping me out know that I wanted my eyebrows a certain way needless to say one of my eyebrows looks unequal to the other and I still have lingering hairs :( sorry but not coming back and really not happy at all.
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January 2020 by Taylor S.
Pooja is amazing. Truly a professional. I've been coming for a few months now, and my embarrassing facial hairs have become significantly less coarse and dark. AND my skin even looks better somehow. She is very reasonably priced too. I'd definitely recommend her to anyone.
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November 2019 by Alison A.
Pooja is amazing! She is so friendly and sweet! When i first started going to her my eyebrows were thin and she has made them nice and thick now! I'm so glad i found her!
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August 2019 by Michelle Kessler
Great job: very quick and followed preferences.
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July 2019 by Jennifer A.
I was SO impressed (haha see what I did there) with Pooja and her threading skills. She did WAY better than any other waxing place that I've been to locally. I've always waxed my brows but have been so disappointed by different places here. Pooja made it so quick and painless and my brows looked SO good after. I will only be seeing her from now on for my eyebrows!
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April 2019 by Betssy L.
I feel like my eyebrows speak for themselves. My brows have never looked this good. The appointment was quick, but I loved the results. Finally a place that has quality and quantity! You want great eyebrows? Go here. You won't be disappointed.
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March 2019 by Kimberly A.
Let's start out by saying--Pooja does a FANTASTIC job on your eyebrows. That being said, I found her to be quite pushy when selling products or the dreaded upper lip (I say no every time, because while I can stand my eyebrows being threaded, I CANNOT stand the pain of my upper lip being threaded). She also tried to sell me her Amway products after she diagnosed me with psoriasis. She literally told me my dry skin was psoriasis and that if I were to buy her creams it would make it better! First of all, you're not a medical provider (I am a nurse practitioner so I actually do know the medical signs and symptoms of psoriasis) and second of all, even if it was, your amway creams will not solve the problem. I told her I was not interested in buying, but she just kept pushing. I don't know about you, but all I want is to just get my eyebrows waxed. I don't like people who diagnose when they don't have a license or work in the medical field ESPECIALLY when it's to sell something. That's simply unethical.
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March 2019 by Kenia A.
I didn't take a before pic but i went to see Pooja and she was awesome. I think we 'go' together. No, but seriously, she was very compassionate and listens extremely well. She is full of information and is most interested in what is best for your eyebrows, your request and her skills. We talked for while before she even touched my face but was very thorough and QUICK! She is my new favorite eyebrow threader.