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February 2024 by guido seoanes
Saab was Great!
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August 2023 by Tommy S
This location is absolutely terrible. I would give them NEGATIVE 5 stars. 3rd year in a row where I have had my simple taxes not processed correctly and have had to sit on the phone with the IRS to get everything figured out. Completely unacceptable . Will NEVER use them again.
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July 2023 by Thomas Sullivan
This location is absolutely terrible. I would give them NEGATIVE 5 stars. 3rd year in a row where I have had my simple taxes not processed correctly and have had to sit on the phone with the IRS to get everything figured out. Completely unacceptable . Will NEVER use them again.
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April 2023 by Merwyn Rogers
Wonderful tax professionals. I got my paperwork together late this year and they still accommodated my filing in a professional and efficient manner.
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April 2023 by Tracie D.
I'm not sure why this location has such a low rating. My experience today was great. I arrived on time for my appointment and my tax professional Jane grabbed me before I even had a chance to sit down in the waiting area (which appeared clean and tidy). I'm not sure if the office is always so well-organized or if I got lucky with it being a holiday (Easter Sunday). Jane was friendly and got right down to business. Some minor chitchat, but nothing excessive, and she answered any questions I had along the way. The appointment itself took a little over an hour, which seemed spot-on for my fairly uncomplicated tax return. It took a few extra minutes for the in-office system to link with my online account (prior to this year, I had always filed taxes myself via the H&R website), and I had some technical challenges toward the end with confirming acceptance of my return from my phone (because I couldn't initially remember the password to my account), but those were minor inconveniences in an otherwise smooth and pleasant process. And what I paid was right on par with the national average for tax preparation fees. Will definitely consider using them again if I ever feel like I can't handle filing myself.
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April 2023 by Scott K.
I had a 4:30pm appointment with Rosily Chetupuzha. We checked in and waited for an hour past our appointment time, and she did not acknowledge us, or offer to reschedule. We watched her take a walk-in "appointment" ahead of us. Completely unprofessional, and I'm glad to take my business elsewhere.
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August 2022 by Nicholas Bond
I filed my taxes this year with H&R Block. After meeting with them for over 6 hours across 2 days, we finally finalized everything. We signed the document and dropped them off in the mail. 3 months later we received IRS notices stating that we owed additional taxes. After several hours on the phone with the IRS, we determine that H&R Block submitted an incorrect tax return that did not match the tax return paper copy we were handed when we left.I’ve been working on refiling for over a month now, and have requested my tax prep fees to be refunded per H&R Block’s guarantee. I’ve called, emailed, left voicemails, and I cannot get any management to respond to me. I’ve walked into an H&R Block at a different location and the people there have tried to get me in touch with local management, but again I am ignored. This is a highly unprofessional establishment, and I encourage everyone to find an alternative company to do business with. They do not communicate with you, and do not honor their guarantees posted publicly on their website.
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May 2022 by Vicki Kirsch
I was given an appointment, then it was changed without notifying me...I got a second appointment which was supposed to be on zoom -- and then it turns it it isn't possible to be on zoom...it was on the phone. The preparer was very nice and very thorough. However, I had two questions when we ended so I didn't sign the paperwork...instead of going through MYBlock, the preparer called me. We chatted, but because she didn't go through the website I now cannot sign my paperwork because the paperwork still thinks that my taxes are in progress. I am extremely frustrated. I called and left a message with a receptionist and I also emailed. I do not need to speak with the preparer -- she just needs to go into the webpage/platform/program and resend me the paperwork. Meanwhile, I'm paying H&R Block too much money --more money than I've ever paid when I visited there in person which was every year for the past ten years...this is so stressful and it's costing me about $400 and it's not don
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April 2022 by Margaret Martinez
My tax preparer has been doing my taxes for approximately 4 years and she is very knowledgeable. I can rest assured when I have my taxes done.
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April 2022 by Mehdi Ilchi
I am quite satisfied with the quality work that H&R block offers and I recommend it to everyone.
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April 2022 by Chouchou Hoang
I used H&H Block last year, was very satisfied with the help of Rosily. Came back this year, and of course asked for Rosily again. She was friendly, experienced, helpful, welcoming, etc. Thank you Rosily!Rosilyfor
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March 2022 by James Ortega
There is no better tax preparer than Monique Freadrich. She is awesome.
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February 2022 by Meghan Dalton
Mr. Azer was extremely thorough and professional. He was friendly and answered all of my questions. I really appreciate his hard work. I was also pleasantly surprised by the fee. Much less than expected!
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February 2022 by Alexandra Schutz
Rosily is fantastic! I've been going to her now for 5 years and she's meticulous, detailed and all around phenomenal.
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January 2022 by Chris “Chris” Golden
It's quick, efficient, and hassle free. Highly regarded professionalism when it comes to tax preparation and expertise. Monique Fraedrich has been preparing my taxes for over 6 years now, and I appreciate what she did... Thank you!
