-
April 2024 by Steve Wilson
I walked in and the place was a disaster. The dining room floor was covered with trash and food, half the tables needed to be wiped down. It was a very unpleasant experience.
-
April 2024 by Ashley Brown
Chicken was old and cold
-
April 2024 by Elaine
I hadn't been in a long time and went to get a egg n cheese biscuit this morning. Busquit was to over done so were eggs. I just can't win with this one
-
April 2024 by dewayne norris
Went to the Hardee’s in West Point thinking this would a quick pit stop on the way home for my family after my son’s football game. Ordered my found and after I ordered it I heard the cashier blow her breath paid it no mind. Got to the window paid for my food and the cashier drops my card out the window. Ok it was an accident. Waited in line and the cashier gave us one order at a time for the first two then tells us to pull up to the white line. As we are waiting two other customers pass us then they bring out another order to my truck. We are all sitting here waiting for one more order the we see another customer go by us. At this time I’m pissed we sat here for 20 minutes and they still have completed my order. I get out to go inside and the the girl brings my order out and apologizes for the wait my wife tells her we’ve been waiting for 20 minutes and 3 other trucks have got there order and she responds with we are very busy and they got small orders.Mind you we were first and they weren’t busy at all and they had at least 6 employees there. We told her we were calling corporate and she says “well good luck with that.” Made us hot. Will never go back to this Hardee’s.
-
April 2024 by DJ Photo
Food and service were much better in the last couple years.. now every time I go, I wait in line for 20-30 minutes only to get mummified fries and an ok burger. Use to think Hardee's was the "healthier" fast food choice in town, not anymore.
-
April 2024 by Barbara Levine
Awful food.Chicken tastes like rubberDirty place.I would not go back if they gave me the food for free!!
-
April 2024 by Darren McMurray
Drive thru operator obviously not trained. Ordered a big ham and cheese combo and 1 big ham and cheese. Got the combo and a small ham and cheese. Went back through drive thru to fix. Was given a big cold ham and cheese and the cheese wasn't even melted. Walked that unacceptable sandwich back into the store just to be told I'll have to wait for a manager. I asked for my money back and left.Between the 2 Hardee's in Gloucester Virginia and the 1 in West Point Virginia, the only thing keeping these stores open is the time constraints on customers so they no time for their complaints.These 3 Hardee's locations are horrible. I don't recommend either of those.
-
March 2024 by Robert Griffin
Breakfast sandwich was much better than what McDonald offers.
-
March 2024 by Chris Yerp
Ok so the food was ok 40$ for four people is so so, I wanna note the dinning area looked clean but somewhat alittle dusty , the workers are freindly but becuase the kitchen is open to the dinning room you can hear everyone yelling/loud at one another , the major downside of the place is the bathroom is "nasty" management please have it renovated I will say I seen someone working on the exterior of the building/contractor so that's nice shows upkeep is in progress
-
March 2024 by Monica Pauley-Bowlyow
After going in and using the bathroom, it was easy to decide to not eat there. It was absolutely disgusting. I hovered only because I really had to go. And I was my hands religiously, but that day, NO WAY. The sink had hair all over it and it was nasty to say the least. Someone should shut that place down or new management is a priority.
-
March 2024 by Big Daddyd
We had a great experience here.
-
February 2024 by Shon Taylor
The service slow and fries always cold.
-
February 2024 by david brown
Went to work without lunch because they didn't get my order right. Really should just lock the doors after breakfast. Not the first time.
-
February 2024 by Don Monteaux
I went to this location today. My wife asked for a wet towel to clean the table. They handed her a napkin after saying they didn’t have anything to clean the table. They were all dirty. The staff were so serious , no smiles, just frowns. We arrived at 11:50am and saw a sign on the marquee that said breakfast served until noon. We asked for a bacon and cheese and she said they were out. The owner or management doesn’t seem to care to train their staff in hospitality and customer service skills, which are seriously lacking here.
-
January 2024 by Patricia Armistead
Today was awful. Went to drive thru. First car in line. Waited 10 minutes for my order after I paid. Never got it. Finally asked for my money back and asked the manager of whoever she was what the problem was said she was waiting on the sausage. Didn't take that long to cook sausage.