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March 2024 by Linda G.
i really like kroger as a grocery store and their products. but the checkout process is horrible. i will not use self check out if i have produce to be weighed or have a full cart of groceries. of my last 3 visits 1 time there was 0 cashiers, 1 time there was only 1 cashier lane open with a 25 min wait, the 3rd time 1 cashier lane was a 35 minute wait. so i go to walmart, food lion or aldi for all MY GROCERIES. I ONLY GO TO KROGER FOR THE 3 ITEMS THAT I CAN ONLY FIND AT KROGER. IF THERE WERE MORE CASHIERS I WOULD BUY AT LEAST 50% OF MY GROCERIES THERE.
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February 2024 by Troy Fitzhugh
I only picked up a few things.
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February 2024 by Patrick Haverkamp
This grocery store a shell of what it once was. They should try hiring some adults, and actually keeping their 20 self checkouts open.
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December 2023 by tammy cornelius
Watch the dates carefully in this store. Boxes of cereal months out of date. Meat department is an absolute joke. Went to pick up a steak yesterday and nothing; even the butcher shop case was empty. I looked like it was never set up for the day. This was at 4:00 on a Friday. I started shopping at this Kroger because the one in Staunton has gotten awful in its own way, too. No more. I'm done Krogering. Such a disappointment, watching this once great grocery chain let itself go. I have to assume these stores no longer get swarmed by the local DM and their team. That kept the stores running smoothly. At least, when employees use to care. Kroger needs to do a lot better. When they do, maybe I'll be back.
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November 2023 by Theresa Moss
This store just can't seem to get the pickup orders fulfilled correctly. I've had multiple issues and today was the last straw. Can't even get a refund for the items they charged for and didn't deliver. CHECK YOUR ORDER before leaving!
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October 2023 by John Shumaker
The store is very old looking inside. Need a remodel, the floors look like it was put down when the store first opened. Very poorly run. I go there for the pharmacy which is great. But for shopping I go to food Lion
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October 2023 by Jacqueline Grissom
They are sooooo nice here! Especially the pharmacy team. So glad I found it!
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September 2023 by Brek Sparks
Value for price deserves 5 stars, but it is not perfection.Good location in relation to the interstate, convenience stores and ample cities. Friendly staff. Lots of distractions around the property. Beautiful waterfall and stretch of river.Bunnies, bunnies, bunnies everywhere. Keep your pups on a leash.The sites vary a great deal in size, so check out the map.Wi-Fi is useless, negligible cell signal. Amenities were not kept up all that well, but usable.Would return.
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September 2023 by Ashley Gentry
Like all the other reviews from the last few MONTHS, this store smells rancid and clearly they’ve done nothing to fix it. There must be an unalive animal somewhere in the air ducts or something. I’m a mortician and nowhere I’ve worked has ever smelled that bad. The floors are disgusting and has dust piled up around the bottom shelves. They look like they haven’t been cleaned in years and even have sink holes. Even the food that’s out is so close to the expiration date, such as the eggs I bought that expire in a week. Unfortunately, I didn’t notice until I got home which is my fault. There was also a manager walking around randomly saying a thing or two to workers when they need to be making calls to fix all the repeating complaints in these reviews. It’s a shame because Kroger has been my go-to for years and I love every other Kroger, but with this being the only one in Waynesboro, the people who regularly shop there need a better store that looks and IS clean and doesn’t smell like roadkill.
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September 2023 by Sandra Graves
Poorly stocked. Shopping sales very confusing Employees are friendly.
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July 2023 by Jennifer Young
Walked in this store stinks rotten like rotten meat floor is filthy and guess what 6 months ago same thing Kroger are usually really nice but someone is gonna get sick health department needs called
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July 2023 by C Humphries
The store is filthy and has a major odor. Plus the deli is never open. Get some of these fulfillment people to work the deli and have priority to those of us who shop for ourselves.
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July 2023 by John Rorabaugh
This store rarely has the Kroger brand iced tea. Went there today they had only ONE(1). we got put it in the basket went to check out it was not put back in the basket !! Did not discover this until we got alllll the waaaay home in Crimora trying to call the store nobody ever answers the darn phone. Last call (just now) they hung up on my wife.
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June 2023 by Adina Beard
This is second time I have gone to this store and only self checkout was open. Also you should have the advertised sale specials in stock.
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June 2023 by Skyler
I started shopping at this Kroger ~2 years ago and it's now the worst I've seen it.Bananas have always been extremely yellow but now produce unstocked and any remaining produce in poor, spoiled condition.They've recently installed 6 additional self-checkout kiosks but only seem to be able to operate 3-4 of the 12 available at a time. The recently installed self-checkouts don't have a shelf to stack groceries like the original self-checkouts so good luck if you have a lot of items. Of course, that wouldn't be a problem if there were ever more than 1 register being manned.Nothing against the employees who work there. I've had good experiences with them.Regardless, I think I'm going to start shopping at Martin's for my larger purchases.