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“I have visited this T-Mobile twice and the customer service has been excellent. I would especially like to commend the Store Training Manager, Shawn, for his professionalism, his knowledge and his ability to listen to my concerns and provide solutions. The other gentleman that helped me a different day was also solution oriented and polite. Thank you, I appreciate the expert assistance.”
“We have had wonderful service, always stable at the speed we are paying for. Last night our internet stopped working. Within 30 minutes of calling in to get technical support Darrel arrived. He was very helpful and respectful. Even took off his shoes to not track snow into the house. I leaned alot about the tech at our home and he showed me how it all worked as he made the repair. He had all he needed to make the repair and was done within 30 minutes.”
“I was pleased to see that the nice young lady that helped me upgrade to a new phone was someone that I had worked with before. She explained the pros and cons of every device that interested me, and had me set up with a new phone in a matter of a few minutes. I highly recommend shopping here!!”
“Was bracing myself for an unpleasant visit(I'm used to Verizon customer service), but left feeling relieved. Paul was the rep that helped me shuffle through my issues. Made them easy to understand without making me feel inferior. A good experience with a data provider for once, and everyone was all smiles. Thank you!”
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“Had to get a new phone today and Lia Got me a good deal on a new phone with accessories. She was very nice to talk to you and set my phone up in a timely manner and it was pretty cool because a lot of My app applications were already logged into with the transfer. She did a great job. Highly recommended.”