AutoZone on W. Main St. in Waynesboro, VA is a leading retailer of auto parts, maintenance items, and car accessories. The store is consistently described as a great place overall, always nice and taking care of the customers who enter, with staff always willing to talk about certain items. Reviews highlight the team's amazing and determined service, frequently going above and beyond, going the extra mile, and standing behind their products. Specific instances include managers and employees helping to fix a broken-down vehicle in the parking lot, honoring a warranty refund without proration to solve a customer's problem, and expertly finding an exact, hard-to-locate part for a specialized classic car to save a family's trip. This dedication to service has generated sincere gratitude from customers, who feel the staff's help was invaluable. While inventory for some specific items like certain air filters may be limited, the store reliably carries many needed parts, such as oil filters. The AutoZone of Waynesboro is recognized for its helpful and determined team that takes excellent care of its customers.
Rodney and Drew helped me while they were busy and were very respectful. Much appreciated!
June 2024
Big shout out the young kid Eli, helped me find a water pump gasket for my truck now it don’t leak
May 2024
You don't always get to pick the time you will have car issues. I had battery issues right before the store was getting ready to close. The guys there fixed what was a connection issue and stayed way beyond closing time. Sorry I didn't get there names but thanks a lot for greater customer service and caring enough to... read full comment
