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August 2024 by Susan Maltbie
We were run off the road on our vacation and our tire wouldn’t hold air so we put on the spare. Tom Frost fit us in, cleaned up the tire and put the spare back under the car. We were on the road in an hour. They were so honest, never tried to push new tires on us and charged us a very fair price. All of that was amazing but I was even more impressed by the woman at the counter. From the counter, she identified my tires by the tread! It’s so refreshing to deal with an honest, knowledgeable and fair business.
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August 2024 by HeyItsRyan
Got a flat driving a long distance. Told us it might be a while but got about car in less then an hour anyway. Prices were good as well.
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August 2024 by Chris J
Best auto repair shop in town. So many times I have taken my car in and they didn’t charge me for repairs I thought I needed and they said I didn’t. Very trustworthy repair shop
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August 2024 by Mary Malin
Tom Frost is the go to place for all services for your car! Honest, reliable, and they only suggest what you need!
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June 2024 by luke naccash
I recently took a car here for a pre-sale inspection. The seller had told me that the tires and breaks were like new, but the mechanic found rust on the rotors and many plugs in the tires. I was also told that the oil and transmission fluids were regularly changed, but it turns out they were dirty and had been sitting. There were many other problems as well. I would highly recommend Tom Frost for your pre-sale inspections as they will do a very thorough job and help keep you from buying someone else's problem.
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June 2024 by Chris Murphy
This place is ABSOLUTLY terrible, I would suggest any other shop except this one. I was selling my super clean, well maintained vehicle and had some customers pick it up for a pre sale inspection and before they took it I took it to chicks and they have gone through the car top to bottom and always tell me up front and honestly what the car needs now and in the near future. It needed very little light maintenance suck as fluid changes and the brakes were a little more than half way worn, even took me out and showed me. 1 week later this Firestone told the customer that the brakes were in bad need of replacing and almost metal to metal so I took the tires off and took pictures of about a half a brake pad left. They compared this car to a brand new car and gave this customer a ridiculous list of things that I recently had done and have receipts for. These people are absolute crooks so customers need to be extremely aware of anything they recommend. It just sounded like the mechanic was trying to make a paycheck off this one car and should be fired. Again, stay away from this place at all means. Wow
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April 2024 by Rick
These guys went above and beyond in helping me with a flat tire!
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April 2024 by Mike Scites
I've never had a bad experience here. Tracy at the front desk is such a pleasure to deal with and the techs are honest people. I recommend to anyone.
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September 2023 by Chris Whitley
Good Honest Friendly Service. We trust them with all our families vehicles.
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July 2023 by Tammy Dunsmore
Such a wonderful group of people who provide EXCELLENT Customer Service. I had a drill bit lodged in a tire. They fixed my tire & had me on my within 30 minutes!!!
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February 2023 by Matt H
My wife and I were traveling when our rear tire started leaking air faster and faster, gave them a call and they were very helpful and even nice enough to adjust their lunch to get us back on the road!
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February 2023 by Timothy S.
I carried a wheel & tire into the store. Earlier, when I had dropped the tire off, the receptionist refused to let me show him where the leak was, because I knew, and could save him the trouble of trying to find it. She said he would find it. When I came back later, I found that I got charged $25 for him to tell me that he couldn't help me. This was a fraudulent charge, in my opinion. It was followed up by an insult from the owner, who told me that I should go and take a smart pill. This guy (the owner) is a real jerk.
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January 2023 by Adam Suddon
Some of the friendliest people you could work with. During the last leg of a 12-hour road trip, my fiance and I got a flat tire. With a few hundred miles to go and a spare tire that's only suitable for fifty miles or so, I started calling tire shops nearby while she called hotels. Every shop within 50 miles was either booked up or would be closed by the time we could make it. With the holiday so close, the hotels were not looking like an option, either. Luckily one of the shops recommended Tom Frost and we are so glad they did because the folks there said that if we made it to them by 4:30, they could check the tire and patch it, if possible. We got there at 4:28 and while it was unfortunately not repairable, they went through every single option to try and get us back on the road to spend Christmas with our grandparents. The staff at Tom Frost were so friendly and helpful, I almost thought that they would offer to let us stay the night at their home if we couldn't get the tire that we needed. Fortunately, they happened to have a used tire in stock that fit the unusual sized rims that we happened to have and set we made it safely. Thank you, Tom Frost Firestone!
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September 2022 by lamont jackson
Kyle is an awesomely guy. He treated me like family first before addressing my truck needs, and I LOVE that. I will come back here time and time again. Thanks Kyle.Lamont
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September 2022 by Scott Hammer
Great service. Very knowledgeable staff.