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January 2024 by M M
UPDATE: the service manager Chris ensured that our car was fixed and covered all expenses to do so, including towing. He followed up with us the following day to ensure the car was running properly. Changing my rating from one to three stars. Not every service rep is on top of the ball so request to speak with Joe or Chris.Awful service and zero accountability. My husband and I have both had issues with Sheehy’s service.I brought my car in and was told it would be ready in 3-4 hours, but when I showed up 6 hours later they were just taking the car back and told me they were too busy to have called me to let me know. I had to leave without any work being done to pick up my sons.My husband had his car towed to Sheehy last week. We were told they’d look at it Friday but never received a call. We followed up on Monday and we were able to pick the car up Monday afternoon. By Wednesday, the car wasn’t running.If you want dependable service, take your Ford to Manassas. It’s the only honest dealership in the area.
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January 2024 by David King
Great experience. Drove 5 hours to pick up a new f450 and my salesman Gary Stiles had everything ready to go when I got there. He answered any questions and concerns I had. I will definitely be doing business again with them in the future.
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January 2024 by Travis Pullen
Service here is very very slow I just don't understand how it can take 3 hours to do an oil change when you have an appointment for 1020am but doesn't get finished until 130pm I get it your a busy place but what's the point of making an appointment if it doesn't get done any time soon and we paid extra for the VIP program guess that doesn't mean much except we give them more money!! The buying experience was great but every time I come in to get my VIP oil change it takes a minimum of 2hrs even with an appointment just a little crazy to me but I think I might just have to start going elsewhere for service!!!
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January 2024 by Rebecca Crampton
It was a journey waiting on my Ford Maverick but every bit of the vehicle and my experience with the salesman and management was great. From ordering 2 years ago til the day I bought it… made my experience worth the wait. They touched base with me all along the way and very helpful. The wait had nothing to do with the dealership but they made it a lot easier.
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January 2024 by Corey Burden
Great experiences. I've been here a few times. They seem to be straight forward and don't try to over sell you on unnecessary items. Prices are reasonable. Only thing that is missing is a courtesy wash and clean after the work is completed. I've had other dealerships provide those after completing maintenance.
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January 2024 by Ben Rothwell
I had to get a total engine replacement on my f150. The quote they gave was a very fair price for the job. Only downside was engines were on a 3-4 month back order. To my surprise a week later they gave me a call and told me they had an engine ready and to bring my truck in. Not sure if that had anything to do with the dealership or I just got lucky but either way I was extremely happy with the availability of parts. A week after I brought my truck in they had everything done and ready for pick up, truck is running great. Additionally, Margie who was my service rep was very enjoyable to work with. She was extremely friendly, patient, and helpful at every interaction! Hats off to the mechanics as well for their speedy work!
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January 2024 by Troy Nolan
The service department is TOP NOTCH. For any of those that have dealt with the Ford Service in Manassas... come to Sheehy in Warrenton. 100% trustworthy. Great work. Great communication. Flexible in scheduling. And altogether great people.
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November 2023 by Michelle Dowd
This is our second vehicle purchased from Sheehy. They are wonderful to work with. Our sales associate Jorge was extremely responsive and helpful. We got a fair price on our trade in and on the vehicle purchase. They made sure to fix any issues we saw quickly and with kindness. I highly recommend Sheehy Ford Warrenton!
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November 2023 by A. Dickson
Rod is definitely the best car salesman I've had ever (and as a salesman myself...i can confirm this guy is solid!). Very cool, calm and collected and has great expertise. Not aggressive nor pushy at all. Very approachable and always has the best interest for the customer. When I upgrade to a GT, I will be going to him again.I also want to thank Kim too for help processing my documents and helping me land an outstanding rate. Great team!!! Give them a bonus please! Best car experience ever! Thank you!
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November 2023 by Chris Shepard
Very good,So good, returned for a second trade/purchase from the same Sales Rep Gary S. Extremely professional, knowledgeable and friendly. The trade/purchase was easy and streamlined. I would not hesitate to buy again from and/or recommend Gary as your sales representative.
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November 2023 by Hypno Dave
Referred here from another dealer due to availability of anti-lock sensor. The Service department got me in the same day. Although I spent most of the day there, the mechanics there discovered what three other dealerships missed; I needed a complete new rear end due to something broke on the axle and the outer tube was damaged where the axle meets the outer tube. Long story short; these mechanics possibly saved the lives of my son and myself due to I had planned to tow a camper trailer cross country the next day! I can't thank them enough!
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October 2023 by Cristobal Moreira
Before going to this dealership, I had gone to various other ones around my area and none of them exceeded my expectations like this one. I literally drove 2 hours to get to here with the hope of finding what I needed. And sure enough, I found EXACTLY what I needed. Gary was the sales rep who helped me and he went above and beyond to explain everything concerning the vehicle I purchased. He’s the best of the best and trust me I should know after all the dealership I went to. He was very informative, polite, and very attentive to every question he was asked. 10000000/10 recommend.
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October 2023 by Cory Hunsaker
Dylan and Mack were awesome. They helped me out with a bad situation and got me into a new beautiful truck quick and easy. Gary in the service department was very helpful touching up a few things on the truck for me and kept me updated during the process. I will definitely be doing business with them again!
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October 2023 by Alyssa Worth
I stopped by Friday night to test drive a 2018 Mustang I saw online. After driving and getting some prices I arrived back on Sunday to trade in my current car and purchase the Mustang.Phil was absolutely amazing throughout the whole process. Super sweet and funny while also being professional and 100% open and honest unlike most dealerships. This was the easiest process I’ve ever been through with cars. Whole process from test driving again, all the paperwork, and then keys in hand was less than 2 hours. If I ever have to get another car, Phil and Sheehy of Warrenton is who I’m choosing next!
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September 2023 by Nick K
Bought my explorer here and could not recommend them enough. I had been looking at other dealerships, but they were able to find me exactly what I was looking for (they brought up the car from their Richmond location the day it arrived there). Their staff was great the entire process and made the car buying experience a smooth process.
