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August 2024 by Star Wavra
I’ve been bringing my vehicles to Joe’s for years and I am always amazed at the awesome customer service given. Jennifer at the front desk is a gem. They are honest, helpful and a valuable asset to our community. Highly recommend!
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April 2024 by George Haws
I refuse to buy any car that couldn't be serviced at Joe's. In my experience, Joe's does great communication and customer service in addition to great work. Honest business, professional shop, I have never once been disappointed.
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March 2024 by Chris Thompson
My insurance’s roadside assistance picked Joe’s Service Center as the spot to drop my car after hours. Had a flat tire and no spare (sports car). The folks at Joe’s were super friendly and patient and accommodating while new tires were delivered. They’re not equipped to mount my specific tires but they took them to Goodyear and handled that aspect for me, which was a lifesaver as i live over an hour away. Finally, the price was incredibly reasonable for that service. Great experience, much appreciated.
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January 2024 by Philip Gibson
These guys being anywhere south of 4.5 is insanity. Fair prices, good work and most importantly, they won't gouge you for extra work, ever. You will however, have to wait quite a while for work, but thats only because of how popular these guys are, due to their reputation. 6 stars.
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January 2024 by Christian Molina
12/28/2023 I had a scheduled appointment for a vehicle diagnostics on my heat, where the passenger side blew hot air but the driver side didn't . I took it to dealerships and other shops and they all told me something different and would give me ridiculous prices. I found out about Joe's through one of my friends. They have excellent customer service, great mechanics, and are very honest people.
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January 2024 by Art Poland
Extremely honest. They couldn't fix it (Chevy electronics) so there was no charge. Very pleasant people to work with. ?
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October 2023 by Jeff K.
Great quality work; friendly response always; fair, reasonable prices. Joe's is tops!
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September 2023 by Brian C Waldron jr
Great place . Great people. Get it done right the first time .
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June 2023 by Cjt
Car wouldn’t start, had it towed from centreville to warrenton to get it looked at because family recommended me to you guys thinking I wasn’t going to get knuckled and dimed instead it ended up costing 511$ to change a battery . Absolutely ludicrous. If the battery was the only issue you could have called me and told me it worked instead of doing additional sensor checks leading to a 300$ labor charge . Family and I will no longer be returning. Thievery and dishonestService: Battery
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April 2023 by Thomas Villard
I was able to talk with my old boss Joe Grimmsly
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March 2023 by Darryl C.
Dropped our truck off for state inspection. We were informed it failed due to rusted front springs and they could do the work but wouldn't be able to get to for one week. A week and a day later they inform us they won't be able to to it for another two weeks.....wish I they had been forth right with this information I would have taken it somewhere else to be fixed.....
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November 2022 by Elaine B.
I been taking vehicles to Joe's for years, they fix what needs fixed . They are honest, kind, and the best in the business !
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September 2022 by barbara swartz
Great service!
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September 2022 by F T
Joe and the crew always look out for me . Thanks !
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July 2022 by Geri M.
Yesterday I took my car to Joe's Service Center for an oil change and a diagnostic test to try to figure out why my engine light and cruise control lights were on. I arrived at the shop a few minutes before 9:00 am. After over five hours in the shop, the receptionist told me I needed to take my car to my dealer for the additional diagnostic testing needed because the mechanic at Joe's was "not interested" in working on it. I asked her what she meant that he was "not interested" in working on it and she told me that it would take a long time to do the additional diagnostic testing. I told her that a better way to express this would be to say that the additional diagnostic testing needed was beyond the mechanic's expertise, or that he would not be able to work on it that day, but could work on it another day. To tell me that the mechanic was not interested in working on my vehicle was extremely unprofessional. She told me I could speak to the owner about my concerns, which I asked to do, but she later told me that he was unavailable to speak to me. On my way out the door, I saw the mechanic who had worked on my vehicle, so I tried to get clarification directly from him about the receptionist's comment. The mechanic looked away, was evasive and didn't respond. I'm very disappointed in Joe's Service Center and, because of yesterday's experience, I won't be returning there. Another concern about this auto shop is that they leave your keys in the ignition after they work on your car which is an open invitation to auto thieves. I gave them 2 stars because they did do my oil change.
