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December 2023 by Raven A.
This Walmart is literally racist my daughter was caught Stealing mind you there was 2 white dudes one bigger than the other she walked past them thinking they were speaking another language and when she had tried to leave she explained to me what happened they took her items and when she volunteered to pay for the items they claimed it was to late and that they're going to charge her which she had accepted what wasn't appreciated was how they were only pointing out black people who looked "suspicious" ontop of that they had the cop following her around and she was on her phone the whole time she had decided to leave due to feeling uncomfortable as stated she had gotten paid the amount of which the items costed I know stealing is wrong but I didnt appreciate them not giving her the chance to pay for it as she did apologize was very cooperative also one of the people had lied on her and said she tried to open several packs of underwear in which she had not tried to and lastly one of the people seemed very happy about her court date and they even said which room.
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November 2023 by Joyce Carter
Awesome
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August 2023 by Kayla B.
So I went up here with my sister to purchase some shampoo and other products after getting off work at around 10:25 PM. We buy what we need and then head to self checkout. I proceed to ring up the items I had and unfortunately at the end found out that the self checkout station I chose wasn't working (the light wasn't green which I should've watched out for but I was tired after work). Anyway, to try and fix this on my own, I go ahead and start trying to remove the items from the list on the screen, with the intent to pay for them at the self checkout station that was actually working to the right of me. The light goes off saying to wait for an employee to help me, which I didn't need by the way. Short girl with a ponytail comes up to me and asks in a rather lifeless manner "what's wrong over here?" So I go, this self checkout station isn't working. She sees that I took off an item and proceeds to say "you took off an item." In my mind I'm like "yeah I know that. Thanks for stating the obvious." She then goes on to say "can I have the item?" And I'm just astonished cuz she's basically implying that I was planning on stealing one of the five other items I was going to pay for. I then tell her in annoyance once I realize "Yeah, I'm removing it so I can go to the other self checkout and pay for it there." For some odd reason she was really slow and repeated the question saying can I have the item yet again. At this point I'm annoyed and my sister pitches in saying "she's trying to remove the items so that she can go to the other self checkout to pay for them there." She finally understands and goes "oh okay. You can pay for it there I got this." No. No you don't got this. You're barely helping and all you did was add onto my boatload of irritation. Overall she was rude and obnoxious and zero help. She really thought I was going to steal something but in reality I was trying to remove all my items from the list on the screen so I could move on and pay for it at the other self checkout. Cuz believe it or not I was raised to have good morals and be honest. Hope I never see her again. Imagine having to deal with her everyday lmao. Be careful if you remove an item from self checkout over at this Walmart. A little wannabe police officer with a ponytail and a bad attitude will be there to worsen whatever stress you might have already had. It's no wonder this place is rated three stars. Should be lower. She was more concerned over an item than helping out a customer. Pathetic.
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March 2023 by Mike Rilee
On Google it says the pharmacy closes at 9 we actually get the store it says 7 what a big surprise Walmart does everything wrong
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February 2023 by Dustin Weekley
Normally not a long wait. Best to call ahead tho.
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February 2023 by Tangie D.
I've been coming to this particular (657 Phoenix Dr, Virginia Beach, VA 23452) Wal-Mart for a little over a year. The thing that makes shopping at this location pleasant is an employee by the name of Josh (wish I knew his last name). Every time I see him...he has a smile on his face. He speaks to everyone and he is so helpful. I was shopping in the store recently and saw him. I had to tell him how great he is at his job and how much I appreciate his kindness. It's something you don't normally find in employees at Walmart. Most will not make eye contact or speak to you. Josh...stay the way you are...I appreciate you.
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February 2023 by SR W.
Never reviewed a Walmart on Yelp before but this location was super clean, stocked and friendly. I'll definitely drive out of my way to frequent this location again.
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November 2022 by Mary L.
I'm giddy this morning! Maybe it's the pot of coffee I just had! Lol! So what better way to spend some excess energy by walking around Walmart? This particular Walmart is nice and clean, unlike a lot of other Walmart stores in the area. It's just after thanksgiving and I've resigned myself back to my jail sentence, AKA diet. So it's off to the produce section as I haul my slouchy sweatpants self (as my skinny jeans are just a little too skinny for me to breathe in today). I've yet to encounter any bad cucumbers or squash, so I always grab a few. Plus, at less than $1 per cucumber and just over $1 per pound for squash, my greedy tummy will get filled with fiber for cheap! Because I still have such an insatiable sweet tooth, I grab a few iced coffees. They now have Twinkies and Ding Dong flavored iced coffee in a bottle for a little over $2, which isn't bad. One of the things I love about Walmart are their sale items. Because I go swimming every other day, I always have a few swimsuits packed in my gym bag. Today happened to be a lucky day for me as I found a two piece swimsuit for $2, $1 per top and bottom. What a find! Quick self checkout and I'm off!
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October 2022 by Jen E.
I've been looking for a Walmart in Virginia Beach that was a little more Target like (you know what I mean! Lol) and this is the spot!! When I went, it wasn't crazy packed, items were stocked, store looked clean, checkout was as quick as it could be and last but not least, the cashier and door greeter were AMAZING!! So friendly and it came off genuine too. I won't go to any other Walmarts around here now!
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August 2022 by Jonathon Ball
Wouldn't accept a printed prescription for bowel prep. super rude about it too.
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August 2022 by Melinda Chissler
I had not been to this location yet, just had a few questions about eye exams and so forth. They did not have answer to a question and instead of just not answering it, they made a call to get info for me. They were all very friendly and helpful. Had a huge selection of glasses, adults & kids.
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August 2022 by Mel
I had not been to this location yet, just had a few questions about eye exams and so forth. They did not have answer to a question and instead of just not answering it, they made a call to get info for me. They were all very friendly and helpful. Had a huge selection of glasses, adults & kids.
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June 2022 by Bel E.
Worse customer service and worse manager! I purchased an iPhone EarPods at this store on 1/28/22 so I have an extra just in case i lose or break my other one. The only mistake I made is not opening it too soon. Since I lost my other EarPods, I opened the new one I purchased on 1/28/22 only to find out that it was empty. I called electronics and said to come by, bring the box and receipt, which I did. When I got to the store two associates took my receipt and box and went inside the office for few minutes, and come out with I think is the female manager at the store. She looked at me with disgust and said that she cannot refund me anything because I purchased the EarPods 5 months ago. I informed the awful woman that I am not asking for a refund but I want Walmart to give me the EarPods that I paid for. That manager just kept saying that she will not give me the EarPods and looked at me like I am just making it up; I also believe she is racist just by the way she is looking and talking to me. This is not the first time this happened to me. I have purchased a dvd from the same store before all nicely wrap but when I opened the dvd, it was empty. I returned it the same day as a proof and fortunately, the associate who helped me was kind. I am very disappointed with this store. I have been a loyal Walmart customer for many years and would spend more than a $1000.00 each month shopping at their store and yet would not give me what I purchased for in the amount of $19.00. I even called their customer complaint department but all they said was, it is up to manager if they want to provide me the EarPods. If you are purchasing EarPods or any items that are inside a box and not visible, please check before you leave the store. I now purchase my electronics at BEST BUY; great customer service and the associate are very nice. As much as I like shopping at Walmart, I will not be giving them my business anymore. No integrity at all! One pissed off customer!
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November 2021 by Marcy Muller
Walmart pharmacy on Phoenix Drive is great. The staff is so courteous and helpful in person and on the phone. I have several prescriptions to track and when I call with questions they are always patient and helpful. Thanks!
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September 2021 by Victoria R.
Went in here to get my daughter a blanket w her recently passed cat on it and they were very rude throughout the process of helping us. I paid 30 dollars for the blanket that never came. They told us it would be a few weeks, which turned to months. We tried contacting them and CUSTOMER SERVICE did absolutely nothing to help us recover the blanket we paid for. Needless to say will not be coming back to Walmart.