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June 2024 by Angela Stone
Professional service
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June 2024 by S. Pierce
It is a complete shame how I have called this Pharmacy Four times today in attempt to speak with Pharmacy staff about a voicemail message I received from the Pharmacy. Each time, I remain on hold for a long time, the automated system says there is one caller ahead of me, when the phone is finally answered, it is immediately put back on hold status, I hold, it's picked up without a voice on the other end and immediately put in hold status without saying a word. Each time I called back, there was always one caller ahead of me. I guess so, if this is the way they operate, continuously placing Pharmacy callers on hold.This is unacceptable that customers can't follow up on an email via phone. This is not the first time this has happened, but I felt compelled today to leave a review. This is a horrible method of operation this Pharmacy staff is being allowed to continue. Do Better
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June 2024 by KH Hamilton
Zarionna and Store Manager Diana are absolutely amazing!!! They have such incredible customer service care and patience.
Thank you ?? so much for helping me today!
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April 2024 by Clinton Young
Received a call from this branch a couple of days ago and the person asked if I still needed a medication ordered. What he failed to say is that the order was ready for pickup. If you're going to talk to customers, effective communication is important.
Other than receiving a completely confusing phone call, I have no other issues with them in the past several years going there.
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April 2024 by Taylan Daban
Pharmacy workers are terrible. EVERY SINGLE OF THEM. Like no one forced you to work there. Every time I call them to ask for my prescription refill, they either coming back to you with attitude or makes you feel like no one gon’ stay ten toes behind them. Everytime i visit to pick up something every single of them makes you feel so uncomfortable, can’t even ask a single question peacefully. I just did switch my pharmacy just because of their constant attitude. DO YOUR JOB AND BE NICE TO PEOPLE.
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April 2024 by Kerryann Clack
LITERALLY THE WORST DONT EVEN DESERVE 1 STAR!!!! Trying to get my husband prescription refilled and this is how long I’ve been constantly put on hold!!! I’ve never enjoyed being with this pharmacy and I’m not with them by choice. Unfortunately Rite Aid which I loved shut down and sent us all here. Worst service at this place I wouldn’t recommend ANYONE choosing to send stuff here!!!
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March 2024 by Judith Melgarejo
At the pharmacy a girl treated me very badly 3 times with an attitude because she didn't know English well, she covered her name so as not to make a complaint
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December 2023 by Don M.
Pharmacy is terrible. Corporate should take action. They don't answer phone; it's impossible to do business with them through their app - they say it doesn't work to transfer RX (when it does work at other Walgreens stores, so you have to talk to them.) I've even had them try to give me the wrong drug! Today they're saying it's too soon to refill a drug I have never had, but after 12 minutes of holding, them picking up and putting me back on hold, they just cut me off.
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November 2023 by Alison M.
This Walgreens is ok. It used to be my primary when I lived on this side of town 15+ years ago.... Wayyyy before I yelped. It's large and has a bunch of items to choose from inside. All the essentials as well as some holiday goods. But it's not my fav in town (that's Red Mill). No one is happy to be at a pharmacy usually so reviews are dismal but I've never had an issue with picking up a prescription and they tend to have items my husband needs no one else does either so that's a win. All in all. Solid enough.
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November 2023 by Timothy Doe
Worst customer service EVER. Tried to call in refill. 1st call kept getting put on hold. Finally after 28 minutes I hung up. Waited 3 hours and tried again. After 23 minutes I hung up. From now on will take my prescriptions elsewhere. WORST PHARMACY IN VIRGINIA BEACH!!!!
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October 2023 by michael williams
Poor customer service in person and by phone /I will never use Walgreens for any of our needs and will inform family and friends to do the same / I will never use Rite Aid again who informed me that our medication would be at walgreen
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October 2023 by Meghan U.
id leave zero starts if i could. unfortunately i didnt have that option of choice so i gove you the lowest possible. whicm you do not even deserve at all! horrible customer service period. worst walgreens ive been to. no point in even bothering to call the pharmacy and ask if they have your medication in stock or not. your wasting you time if you do! they do not answer the phone at all. ive been getting sent straight to the call back music. no one says hello or anything. they just hit a button and i hear the annoying music while i wait. ive been on hold with no a recording for over an hour literally. zero start for this store. period. go to first colonial walgreens. you wont be ignored when u call their pharmacy. this holland walgreens is total shit and you deserve no good feedback from this customer. ill never shop or refill prescriptions with your location. the worst service ever. the worst!!!!!!!!!!
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September 2023 by Shawn Callis
One of the worst pharmacies I've ever dealt with! Half the time prescriptions that have been called in by the doctor don't get filled in a timely manner. I have to come back up twice and be inconvenienced for Walgreens incompetence!! Always a long wait!! Hate this pharmacy!!
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September 2023 by Makayla M.
If I could give 0 stars I would. Pharmacy is a joke. They are rude when you spend a whole week before you need your medication calling to make sure it will be in stock and ready for you the day you need it. They're quick to hang up the phone after they say "yes" it will be ready. Only for when the day comes I need my medication which is a Friday they don't have it in stock. EVERY SINGLE TIME. So now I have to go a weekend without my pain medication because of their incompetence. I would never recommend this pharmacy to anyone. Save your sanity and time and go somewhere else!
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August 2023 by Lauryn McCoy
This is the first review I’ve ever made. Hands down the WORST Walgreens location. The pharmacy is a complete mess. The Pharmacist that works at this location has short man syndrome and is a complete nuisance. I gave this location many triesbecause of convenience but I switched everything over to Riteaid, the Pharmacist there is great! Please believe the reviews and avoid this place like a plague.
