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January 2024 by Amy Simpkins
I set up a appointment with Alex for new phones. I want him to know he was excellent!!! Although my husband was a difficult customer he surpassed my expectations dealing with him. Thank you Alex!!!! I am enjoying my new phone and so is my husband. It worked in his office ? Thank you Alex for your patience and grace.
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January 2024 by laura johnson
I visited this store on 1/9/2024 and had the pleasure of having Nick as my salesperson. He assisted me with purchasing an iPhone 15 Pro Max Plus and even chose all of my accessories. As if that wasn’t enough, he went out in the pouring rain to be sure that they were exactly what I needed for my older car. It gets better. As we were waiting for my data to transfer, Nick brewed me a fantastic coffee complete with cold brew on the top. In less than an hour, I was out the door with new phone in hand, all of its goodies, and a cup of coffee. If I need anything Verizon or Apple related, I am returning to the Fairfield Verizon, and I hope Nick is there!Laura Johnson
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January 2024 by Andrea W
Nick was excellent, personable and a wonderful person. He made my buying experience a smooth experience. Thank you Nick for your exceptional service and support.
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January 2024 by Laura J.
Hello. I visited this great store on 1/9/24 and Nick made the experience of buying a new iPhone 15 Pro Max Plus an absolute pleasure. He even picked out all of my accessories and walked out to my car, in the rain, to be sure they would work. To top it off, while waiting for my data to transfer, he made me a delicious coffee complete with cold foam. I was in and out of the store in less than an hour with my new phone set up and all of my accessories. I will definitely visit this store for all of my Verizon and Apple needs, and i hope that Nick is there! Super experience! Laura
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December 2023 by Julia McCullough
I had a wonderful experience today with Olga, who assisted me with replacing my screen protector. She was incredibly knowledgeable and helpful throughout the process - hands down the best experience I have had with a Verizon associate/retailer over the 10+ years I have been a customer. Big shoutout to Olga for the exceptional service she provided!
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December 2023 by Elisabeth Conner
We were at the Providence Store yesterday and had the most enjoyable experience with Cole! We were there for quite some time upgrading our phones and setting up new watches but Cole was patient and great to hang with! He also was very helpful with upgrading our plan to best fit what we needed. Thanks so much Cole!
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October 2023 by Steven Lizardi
This Verizon Store was great! Great customer service! The Verizon representative that helped us, Alex, was simply amazing! He was professional and very easy to talk to. Keep up the great work Alex!
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September 2023 by Jakob Carver
Olga G. Was a great help to me in getting my new phone. She was able to help me set it up perfectly when I came in the store. Very professional and great at her job. I would ask for her by name if I go again.
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September 2023 by Chris Simons
Shevy is the best. Very professional, very knowledgeable, very pleasant to talk to and just makes the whole new phone experience (for this old woman) a pleasure! Thank you Shevy!
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September 2023 by Shirley Cross
We were returning to Verizon to get dependable service again. Cole was the representative to help us. He was extremely helpful and professional as well as patient with all of my questions. If you need a fantastic representative to help you then you want Cole.
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September 2023 by Anthony L. Esposito
Had some new phone issues and Grace straightened them all out for me.Persistence matters and that’s customer service. The store is a problem solver if your a Verizon customer.And it there’s a wait, I think it’s worth it.
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September 2023 by Paula Brinson
I have always had excellent customer service when visiting the Cellular Sales store at Providence SQ. Whether buying a phone or getting tech help the folks have always treated me well. I recently went in with a friend to introduce her to the folks and met Angie. She was so patient and respectful to my friend and me. I was in the market for a new iphone 13 but got such a great deal on a 14 that I went with that. Angie got it all done for me. She answered the questions that I texted her and helped my friend tremendously. My friend and I both will be back.
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September 2023 by Minerva Smith
I had a horrible experience with Jeff I promise I would not come back to this location...However, went back for a trade in..Myles was a blessing his resprestation of Verizon and the honor in which he treated us as 30 year customers with verizon was sincerely the quality you should want in all employees..Great management material..thank you Myles will be referring all my employees to you.
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September 2023 by Paula B.
I have always had excellent customer service when visiting the Providence SQ store. Whether buying a phone or getting tech help the folks have always treated me well. I recently went in with a friend to introduce her to the folks and met Angie. She was so patient and respectful to my friend and me. I was in the market for a new iphone 13 but got such a great deal on a 14 that I went with that. Angie got it all done for me. She answered the questions that I texted her and helped my friend tremendously. My friend and I both will be back.
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August 2023 by Charles Fentress
The service I received today from this location was excellent, I stopped coming here because of bad service I received. The manner that Myies kept me here and he was excellent on everything I asked for, plus the way that the entire staff were wonderful. Again I want to thank Myies for his professional service he gave will keep me coming back, keep up the good work.
