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July 2024 by Lisa Bertini
The staff is incredible. They are quick they are efficient and they are polite!
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July 2024 by Barri Letourneau
Always kind, speedy service!
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June 2024 by Mark Pryor
This can be a very busy location and the staff is always friendly and helpful. Also, if you have any printing/graphic design needs, definitely check them out!
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June 2024 by John Finguerra
Tomari was a great UPS store professional. He helped rightsize the box I needed for my item, professionally boxed it and found the best price for the shipping.
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June 2024 by Nancy Pecher
Everyone is so nice and always accommodating!
Very busy store, they all do very well getting everyone taken care of! Well organized and all the employees seem to have a friendly attitude always!
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May 2024 by Sharon Brown
Young lady was rude and passive aggressive….assuming I was “jumping the line” when I just needed to drop off a package.
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May 2024 by Chris
Brittany is awesome!
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May 2024 by Alison M
I've had good and I've had bad here, but overall, it's been great lately.
They have a self-serve Amazon return center in the back which is a game changer! No line - super easy to use, scan your return code and pack it up!
Easy in and out of the parking lot (unless traffic is super bad but even then it's OK) and central location off Bird Neck Road.
It's very close to the house so I'm happy!
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May 2024 by Brian South
Terrible customer service. I called this store directly and was told I could send a package here and have it held in my name. It arrived and they rejected it. It was a very important time-sensitive package. When I called back they were super rude about it. Avoid this UPS store at all costs. Absolutely awful.
UPDATE: I emailed the owner as requested below and got no reply. Their "response" is just for show. Don't trust this store EVER!
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April 2024 by Catherine Marston
I’ve been to this store over a dozen times and I’ve always had a positive experience. The staff is efficient and you’re typically in and out within a few minutes if you’re doing a return as the staff will tape the box for you, which I love. I’ve never seen the line longer than around 4-5 people at peek times and even then, it didn’t take too long. Lastly, everyone is friendly here. Definitely recommend!
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April 2024 by Selena Callis
Very helpful everytime I come in.
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April 2024 by Deionyos Llerena
Excellent and timely customer service any and every time I’ve come to the store. Never any issues at all!
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April 2024 by Corey Wian
The DEI hire that is slow, rude, unfriendly, and won't stop picking or playing with its his nose ring.
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April 2024 by Ev Zervoudakis
Today, I had the best experience at The UPS Store. A young man behind the counter greeted me in one second! He was friendly and quick. I had a question about the mailboxes and sending out my package. He had all the answers. The manager, who is always there, is super!!!! Keep up the Good work!
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April 2024 by Delaney Weiland
Dropped off a package with a prepaid label. It wasn’t registering as scanned for my online tracking even though it had been dropped off awhile ago. I called to check and the woman who helped me was so great. She was patient and nice when I was basically asking her to search all packages for mine. Always kind and helpful people here!