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September 2023 by Jen H.
I am so frustrated. My husband got our PO Box at this location. Went to go get a package that was needed for my job and the doors were locked where I could not get my package or my mail out of my PO Box. I have never had a post office lock the doors where my PO Box was. Due to the holiday I am now not able to get my package that I need until Tuesday. So furious with this.
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August 2023 by HWHL Family Foundation
What sup with robot phone assistance my problem is not on the menu option
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August 2023 by Shanike W.
Friendly service, always available to answer questions. Conveniently located in my travel route.
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January 2023 by Leslie Torbett
They have signs all over stating they open at 8:15, but it’s 8:30 and they have not yet opened. I can hear them in there but they refuse to come to the door
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September 2022 by Nancy Ann Lee
Cornelia is so great! Even when people are pushy. Great customer service.
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February 2022 by Alison M.
I didn't even know this location was here! It's probably like that for most people so we found it on GPS and snuck over to mail out some return packages about 15 minutes before they were set to close. A few other cars in the parking lot but no one in line inside and the friendly lady behind the counter easily scanned and took the items with a good attitude. Small inside and the building is old - but it's got a drop box for packages around back you can use and is probably going to be my new go-to for mailing packages in the area as the Princess Anne location is very crowded with rude staff!
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September 2021 by Tracy Barnes
Try to reach a mail Carrier the only person on the phone was a voicerobot person. My package was supposed to be delivered yesterday trying to find out if I can come to the post office and pick it up which is impossible because no one will answer their phone and you just speak to a robot voice person. Worst customer service ever. Now I do not have my item that I am supposed to have today by 8:30 AM.
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June 2021 by Tracy Mason
Try to reach a mail Carrier the only person on the phone was a voicerobot person. My package was supposed to be delivered yesterday trying to find out if I can come to the post office and pick it up which is impossible because no one will answer their phone and you just speak to a robot voice person. Worst customer service ever. Now I do not have my item that I am supposed to have today by 8:30 AM.
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April 2021 by Rev Max
Absolutely wonderful service! Friendly, fast, and reassuring on timing for my mail!
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April 2021 by Lorenzo Tijerina
Im part of route C050 . The mail delivery is never consistent. Itll show up some days at 9am and other it wont show up until 5pm. I like being home to receive mail and packages because iv had packages stolen. Its extremely frustrating when you pay for 2day priority and it shows up 5days late. Get your bits and pieces together. Back home the mail delivery times were always consistent.
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March 2021 by Amy B.
My package for whatever reason was sent back to the original sender when I got a notification saying it was delivered to my door and then got a notification that my addressee was unknown for some reason.. I tried to file a claim with the Usps website and I haven't received any kind of response at all! I tried calling the post office only to be on hold for almost an hour and needed to hang up because I have other things to do today and can't wait on my phone all day. Not sure how I'm supposed to receive my package if no one is bothering to get back to me. Not to mention that my package contains medical items.. very frustrating.
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January 2021 by Lindsey B.
Linda is one of the best postal workers I've ever come in contact with! She greeted me like she knew me forever lol and not just me everyone! She showed patience and helped us one by one, which helped the line move smoothly along. USPS Give her a raise!!!
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September 2020 by Taylor Giesinger
The woman who helped me was super nice and helpful! They weren’t very busy. 10/10 recommend
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August 2020 by Rufat Abbas
Fast, professional service.
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July 2020 by Justin N.
I've lived in Virginia Beach for 18 years and never knew that this post office existed. I'm also thinking most people don't know about this location because there were only two other people in line. It's located behind the smart mouth brewery and apartment buildings with very little traffic flow. There is probably close to 20 spots in the parking lot. Needless to say I was in and out in about 45 seconds. They are enforcing all social distance guidelines and have notices on the door to inform customers. They have markers lined up spaced 6 feet apart so everyone knows where to stand. They installed plexiglass between the employee and you so there is no chance of contact.
