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October 2023 by Jasmine Brown
Manger was really rude at this location. I walked in the front door I was not greeted which didn’t bother me much since customer service is dead these day. But the females behind me they were warm welcomed. I get to the register and the cashier was on the phone helping an irate customer, she’s been on the phone since I walked in. When I’m standing in line no one acknowledged me thanking me for my patience. The manager looks at me and says nothing just continue flipping her inventory book. Finally I said something and asked when will I be helped the manager said she is the only one working ( the cashier on the phone)Shortly someone from the floor a really nice girl comes to assist me and thanks me for waiting. I asked the manager I thought no one else was working??? She was rude and disrespectful.
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October 2023 by Ladydiamond T
Very nice, clean upscale looking store. They didn't have what I was looking for, and no one ever asked if I needed assistance. The manager even passed me by while speaking with an employee to assist her. I was just standing there waiting for assistance for a few moments until I asked to be helped. I will not be returning to this store location.
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August 2023 by C. Williams
Store hours posted on door says open till 9pm but doors we locked at 8pm.
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June 2023 by Tanya Lacon
Hopefully, this face regimen works out for me the young lady I believe her name was Mars helped me very nice young woman.
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June 2023 by Nikki Wilson
This store usually has things in stock. I can always get help if I ask. It's a good store all in all.
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April 2023 by Kay Rutherford
Mars (for one I love the name) she was so sweet! She even recommended a new bronzer since my beloved was discontinued! My favorite location, also go in and get styled by Juilette! She’s the best in VA beach!!
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April 2023 by Michelle O'Connell
Daniella! Ask for Daniella, she is awesome!Daniella sees me wandering around the makeup isle. Asks if I need help twice. Both times I told her no. Almost an hour later, she asks if she can help me find something. If you are like me, you have spent thousands trying to find the perfect foundation, in the perfect shade. Ugh. So darn frustrating.Well, I took Daniella up on her offer and I am so glad I did. She was so helpful. Narrowed my needs down to 2 products and matched my shade like a pro. We both agreed that the Laura Mercier was the best match and I was out the door. I am so happy with my purchase.Again, ask for Daniella!
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March 2023 by Adriana VH
As usual love them and their customer service. Store is always clean, and employees are helpful.
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January 2023 by Sarah Bre
AK is an absolute gem! I brought my mother in to do a large makeup haul for my upcoming wedding- not only did AK go above and beyond to help us find products, she went an extra mile to make sure we can get everything we need in time. She made me feel extra special about my upcoming day and made it a painless process. Will definitely return and recommend this location to everyone!
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January 2023 by Nicole Bates
I come here a lot and normally everyone is very nice. I know it’s Xmas time and it’s busy but your worker almost mowed me down in an isle to show another customer a product. I understand you’re rushing trying to help everyone but you could still be polite to the people that your trying to wiz by in an isle.
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January 2023 by Will J
The girls working here went above and beyond to help me find the hair care product I was desperate to find. They were also so upbeat that I temporarily forgot about my need to really find my hair cream.
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December 2022 by Brianna C.
Lovely time, as always, at Ulta Beauty in Hiltop! This is the 2nd time i've gotten my brows done there! First I got them done by Hailey & she did amazing, I got a Brow & Lip Wax with her. This time I got them done by Katie & also loved her! With Katie I got a Brow & Lip Wax as well as the Tint! I. Love. The. Tint! Thanks ladies! ??
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November 2022 by Gillian Johnson-Poor
Always love ❤️ beautiful ? me time at Ulta Beauty. The management is wonderful, helpful, and caring. Thank you
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September 2022 by Mary L.
So glad this Ulta is here! It's nice and full of girly things to play with! They have a very nice selection of perfumes, skin care and makeup. What girly girl doesn't love that? I'm currently in love with the Truly products they have. They are wonderful for my skin and make me smell so good. Mmm. The fragrance selection they have for both females and males is pretty nice, too. Plenty to choose from and they offer travel sizes, so you don't have to break your piggy bank on anything. The makeup is nice, too. They have a lot of things Sephora doesn't have and vice versa. I think they do it on purpose so you have to go to both!
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August 2022 by A K
Hailey was so awesome! She showed how to use the new gimmi brow volumizing pencil!!! Thanks hailey!!!
