-
January 2024 by Jewel Yates
Been going here for 12 years always been treated great. Manager Anthony Bargallo has always been very kind and helpful.I will be returning.
-
January 2024 by Melissa Anne
Anthony is professional, knowledgeable and accommodating! We got new tires and an oil change.
-
December 2023 by Tara Hill
Anthony was really great to work with - very communicative, polite, and honest. He helped resolve the issue I had with my car quickly and I would be happy to use this Tire Choice in the future as a result.
-
November 2023 by Maria Bareiss (Choochoobear)
I had a screw in my tire. The technician located the problem and fixed it: quickly and inexpensively. The technician was polite and even assured me that the tire should last a lot longer, as all my tires were in great shape. Thank you!
-
September 2023 by Richard Oyler
Paid $25 for them to tell me they didn't have my tire in stock. Reason I was told I had to pay was labor. Even though the tire was pulled off by me and placed in my trunk for them to look at.
-
September 2023 by Edward M.
I had an oil change scheduled for 9/4/2023 at the Tiffany Rd location #717. I arrive at 9am and the manager tells me he has no staff and I had to reschedule. Rescheduled for 9/6/23 at 5:30pm. I arrive at 5:30pm manager says still no staff, he will have to do the oil change himself. So why didn't he just do that on Monday. So I ask him about a discount since I came on Monday and had to reschedule, I also asked why I didn't get a phone call to reschedule instead of me driving there to be told to reschedule due to no staff. He says with an attitude that he does not call customers when this happens and will not be giving a credit because it was not under his control that I had to reschedule. I have been using this location for years. They just lost a customer.
-
July 2023 by Christopher F.
Took my car here a couple weeks ago to get it aligned after I had done maintenance. They had the car all day and when I called at 3:30 the excuse was only one mechanic. Okay... so I pick up the car and they say they couldn't align it fully due to needing a kit for rear alignment. Okay. I order the kit and take it back today. I called yesterday and was told yep drop it off and we will get it done tomorrow. I get up early and wake up the woman to pick me up. Dropped off before 7 and I call at 5 and not touched. I was told that they had 8 other cars ahead of me from the day before. Ridiculous. I went back and got my car. I won't give them another penny. Just friggin' ridiculous. What happened to the folks that ran it before that were worth a poo? Major fail. Don't take it there.
-
July 2023 by Joshua Green
The person working Sunday told me that my car would be ready first thing in the morning if I dropped it off Sunday night. At 3 PM the next day they had not even pulled it into the bay yet. Andrew was extremely rude. I would not trust a thing he says. He was also extremely flippant on the phone and the overall experience was a waste of time and an example of Poor customer communication. My assumption is they will tell you whatever lie they want to in order to get you to drop your car off and then they feel like they have you.
-
June 2023 by Echo 10Delta
I want to start by saying that I have been using this location for over 6 years! I took our vehicle in to get 4 new tires and an alignment! First issues was that the individual who I paid the deposit for the tires did not order the tires! I had to call them them multiple times to figure out what was taking so long, we’ll come to find out they never order them; ok no big deal! Finally when the tires arrived we brought our vehicle to get them replaced and we’re told that our vehicle would be the first in line and it would be finished in 3 hours at the latest! Well 5 hours go by and I had not heard anything so I called them, person on the phone gave me excuses that there were other vehicles in front of ours! Makes no sense when we were told at drop off that ours was the first in line!!! Finally 8 hours to finish 4 tires and an alignment, I figured the problems were done with! NOPE, took the vehicle on the interstate and once it gets over 50MPH The vehicle shakes so bad that it feel like it’s going to fall apart! Took it to another shop to find out that the person who did the wheel balance put WAAAAAAAY to many weights on which indicates that it was deliberate! Also did I mentioned I spend over $1600 for this treatment? What a horrible place of a business! Never again
-
June 2023 by Cha Knight
I HAD A SMALL OIL LEAK IN MY 09 HONDA AND AFTER ANTHONY AND JASON FIXED IT AND EVEN RECHECKED IT I DID NOT ANY PROBLEMS PLUS THEY ARE VERY NICE SWEET GUYS OVERALL I HIGHLY HIGHLY RECOMMEND
-
May 2023 by Tim Stelman
I had to file this review because of the Service Manager, Jason Ortiz. My car needed four tires that are not normally held in stock. Well Jason spent time searching the computer to locate four tires. He was successful but he did not stop there. He also helped me find tires with a better price but had the same quality I wanted. Then when we decided which ones to get he told me that the tires would be here the next day and that they would install them. However later that same day Jason called me and informed me that the tires came in earlier than expected and that he would have my car completed later that same day. Two hours later my car was ready for pickup. Jason is very impressionable, articulate and very knowledgeable of his job and products. I was very impressed too that he was not just processing a customer but in some way making a friend. With employees like Jason Ortiz I'll be coming back to this Tire Choice location.
-
May 2023 by Charlie Peck
Great experience! Got a flat on my way home from work, pulled in and got taken care of in good time and for a good price! Friendly staff. Will be back!
-
March 2023 by BEA BIANCA
Great location and staff. In and out in 15 minutes for a tire change. They even gave me the remote so I could pick something to watch on Netflix while waiting. A1 service.
-
February 2023 by Marie Phillips
Anthony Bargallo was amazing. He exhibited superior customer service skills which are very hard to find these days. We told him, in the future, he is the only one we want to work on our vehicles. Please keep him at our Tire Choice # 717, he is a winner.
-
February 2023 by Dee D.
I've been coming up here before I could even drive because my dad was so loyal to this location. Including all the changes my boyfriend and I made an appointment for an oil change on Saturday the second or third of February for 11 February for an oil change from 1 to 5 we drop the vehicle off at 1 o'clock they hadn't called us, I told my other half to go ahead and reach out to them he calls and the guy on the phone told him that he was going to be one of the last ones and that they were staying open later and keep his phone beside him so that we could be ready to come pick up the vehicle . We sat there and waited until 6:48 PM came up to the store and nobody was here. The car had not been moved out of the parking spot that we had parked it in when we dropped it off, and his windows were back windows were down because he was letting the vehicle air out since it was such a nice day . We're now up here at 7:30 at the Evening, putting plastic bags on his tire on his windows because they failed to call. They failed to notify us and they did not ask if they want if they were allowed to keep our vehicle overnight. I want corporate to have this taken care of. I am not happy right now and please tell everybody at this Holland location to watch out with Miss Saxon walks in because it's not gonna be pretty when we come to pick up this vehicle , and we've lost all faith in this place. I will never bring any of my vehicles up here again or keep buying tires from this place like I have since the 90s. And no free oil changes or will cover anything for you it's gonna make me happy I want whoever is running this place fired because this is poor management and horrible leadership. The was the Tire Choice on the corner of Holland and Lynnhaven
