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January 2024 by Toni Montella
Steve is super friendly and knowledgeable. Time was adequate for the service provided and I was made aware of woke that needed to be done and purchasing before moving forward
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December 2023 by William Jacobs
I dropped my car off and left it overnight to get some maintenance done. I picked it up the next day and discovered that a rodent had chewed a hole in my backseat. When you trust an auto shop with your vehicle, you should feel comfortable that the vehicle will not be returned in worse shape than it was in when you dropped it off. My car was in excellent condition. Now I have to find an upholstery shop and I have no idea what that will cost. I very much regret taking my car here.
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November 2023 by M Rose
Great experience here a few weeks ago. They had originally installed tires I had shipped to this location two years ago. I was in for just a rotation and balance. When I came back 1.5 hrs later, manager informed me that due to front end strut issues, (which I knew about), that tires should be replaced. Told him i planned to trade car in within the month. He didn't charge me for the rotation or the balancing. Wow who does that?
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October 2023 by Jessica C.
Very nice staff! I was able to make a same day appointment for oil change and tire rotation. In and out in less than an hour. Highly recommend!
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October 2023 by Leigh Mang
Steven was super… this was the second tire repair in as many months and it was seamless. Friendly fast service and very economical. We will be going back for any of our tire needs!
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September 2023 by Izella Bordeaux
I'm usually all about promoting businesses in the area, but this business does not deserve any royalties.Not only was the man at the front desk beyond unfriendly, these people charged me $570 (not including maintenance and installment fees) for a car battery. When I got to work I told the guys at our garage how much they charged, and they told me my Hyundai sedan was not specialty and did NOT need a high-cost battery. I should not have paid more than $350 at the most.They completely screwed me over. I will never choose this business again and I hope this helps others to completely avoid this place.
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September 2023 by Makeda T
Great customer service lives here! Jasmine was AMAZING when I called from across the street at another tire place that was not even close to average service and she was able to assist me with ease and comfort! This shop provides great customer service, fast service and reliability. I highly recommend this tire shop!!
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September 2023 by James Gruszeczka
I've bought tires from Tread Quarters, now Tire choice, for years on numerous personal and business cars and trucks. This was the first for me to have service at this location. I dropped off one of my trucks at 8:30 am for a tire rotation and explained in detail how I wanted it done. I received a call from the shop at 1:17 pm and I had to explain again in detail on what I wanted done. I received a call at 3:21 pm and was informed my truck was done and ready for pick up. I arrive and the first thing I noticed was my tires where not put on as directed. I ask the counter person why my tire rotation was not done to my specification, he informed me he didn't want have to charge me. When I first came in I produce my receipt which showed I have a lifetime: tire balancing tire rotation and road hazard. The bottom line is I wasted 7 hours and now I have to return to another shop to have my truck serviced to my specification. I do not recommend this location. Poor customer service and a total waste of my time.UPDATE: I contact customer service as requested. They said I would be contacted by the district manager to resolve my issues. It has been 3 weeks and no response. VERY POOR CUSTOMER SERVICE AND NO FOLLOW UP!!!!!!!!!
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September 2023 by Anthony Castaneda
Had a flat tire before we were about to head home from a weekend at the beach. The team was very kind and took great care of the problem. Even checked out the rest of the tires and car to make sure nothing else was amiss. Very reasonable price for the service, hope these guys get all the business.
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August 2023 by Tejpaul Dhillon
Friendly & Professional. Flat tire outside Williamsburg on route to the Beach. Brought van in next morning here they got a new tire on quickly, thanks!
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August 2023 by Tina M.
I had such a great experience in a stressful time. Steve was very helpful and supportive and was able to come through to assist with my tire situation. I am very appreciative the guys went above and beyond.
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July 2023 by Adam McCaffrey
We got a flat tire as we departed Virginia Beach, spare was deflated. We pulled in to this shop as a "walk-in" they had us back on the road in just over 90 minutes. Considering how busy they were already with previous appointments, that was amazing timing. great service.
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July 2023 by Naresh Sarjunath
Close to 50 bucks to remove a nail in one of my tires. Maybe I’m old school and Things are getting really expensive. But good Service and I was in and out.
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June 2023 by Maria
I’ve been looking for an honest and affordable auto center since moving to the area. Highly recommend this place if you’re looking for genuine answers to what needs to be done to your car, instead of a place who will overcharge you for things that don’t need to be changed. Tyler (mechanic), the woman at the front, and the manager were all great and explained everything throughly. I left with relief knowing I have now found my new auto shop.
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June 2023 by Maria M
I’ve been looking for an honest and affordable auto center since moving to the area. Highly recommend this place if you’re looking for genuine answers to what needs to be done to your car, instead of a place who will overcharge you for things that don’t need to be changed. Tyler (mechanic), the woman at the front, and the manager were all great and explained everything throughly. I left with relief knowing I have now found my new auto shop.
