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December 2023 by Steven L.
Several months ago this store about killed my daughter by leaving all of the lug nuts loose on her car. I have them one more change by asking them to fix a flat. They proceeded, without my authorization, to order $600 run flat tires and attempted to stick them to me when I said no thank you. Avoid this store at ALL costs. The nail in the coffin was when I was hung up rudely by an employee who was attempting to tell me I had to buy the tires and that they were already ordered. My wife had indeed called after I spoke with the store telling them I would call them back. The employee misrepresented that I had told her I would call her back, and decided she would tell my wife she was ordering the $600 per tire.Edit:I called back moments later to tell her that we would not be ordering the overpriced tires and that I wanted to pick up the car. That is when the wheels fell off. When I went to pick the car up, I was greeted by the woman who helped me in the first place and a short male who was looking at me in a very threatening way. I asked him if he was the "backup" as if I was going to cause an issue (which I absolutely would never do) and he said yes. As I was getting ready to leave, he said loudly " look at this N****A. Yeah...He said that. Unreal. Someone from management needs to reach out. Threatening a customer is not okay, especially when absolutely no threats or threatening behavior was displayed by me. The customer.
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December 2023 by Alyzabeth B.
My tire popped near this store so me and my friend decided to try them out. Instead of getting a replacement and communicating with us, they automatically ordered new tires and told me that I had to pay for them. Then my dad called the store and the lady hung up on him after he asked them to return them. I am honestly disgusted and disappointed that stores like these pray on nativity. Do better.
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November 2023 by Tobe G.
took two vehicles in for inspection. received two fraudulent fails. one item was questionable. the pads were close to failing even though they were thick enough. the wheel bearing was a complete and utter lie. all repair quotes were double the cost of anywhere else. . I had to go somewhere else to have them inspected and they both passed.
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August 2023 by Mazinman3 ..
I had a nice tire w/only 9k miles on it (Michelin Primacy Tour A/S) that had been plugged (by me when traveling) due to a screw puncture. It began to slowly leak & needed to be repaired properly from the inside of the tire. Robert, at Tire Choice (Nimmo Pkwy, was professional, honest & pleasant to deal with. Not only was the tire fixed properly it only took a few hours.
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June 2023 by Joan Athey
I love this location. The staff is always friendly when I come to get something done to my vehicles. They are so polite and keep me informed on what's happening and they get the job done in a timely manner. I will definitely be going back. ?
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June 2023 by Alison M
I'm not too pleased with this place. I live in Largo Mar, close enough to walk here so it's easy to use for me as I can drop off the car and walk home and wait.A few years ago I went in with a tire issue and they did a pretty good job of fixing that but managed to get oil on the fabric of my roof and my seatbelt and the car is white with tan leather interior so it's light colored and it showed. I had them clean that off and it came off but I was annoyed bc care wasn't taken obviously to protect my car.I came back in 2021 to get a car inspection and they had it all day and then quoted me an astronomical amount to replace a turn signal light and wouldn't pass the car without replacing it - it was something like $160 to replace a single turn signal light.I said no and they put a rejection sticker on the car - I drove 2 minutes to the nearby part store to purchase the turn signal light to take home and do it myself when I decided to check it - I turned it on and got outside the car and, guess what, it worked.So I drove directly back there - it had probably been 15 minutes since I'd picked up my car - and left it running and went inside and asked them to come out and I showed them that my lights on both sides worked and said I wasn't leaving until they put an inspection sticker on my car, which they did.Unbelievable. As a female in my mid-30s I can't help but feel that they tried to take advantage of me and make an easy hundred dollars for something so simple I didn't even need.
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June 2023 by Heather Anderson
I brought my car in today because I had a half flat tire. I purchased the tires with a warrantee from this shop. They told me it would be fixed today and either be $50 to repair or free because of the warrantee. They called me right before closing with a huge estimate to repair a bunch of stuff and didn't even address my tire, its still flat. Now what am I supposed to do??? Walk home, that's what. Thanks a lot guys. Poorly done. Zero Stars
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May 2023 by Jamison Harned
My wife and I showed up for a brake inspection, and were able to get new pads only as the rotors were still good. (money saver). Rob was amazing, and very helpful. He made recommendations, but had no pressure on which options we made. They were busy, but he made sure that we had everything taken care of timely. We'd recommend this place if you need work done.
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April 2023 by Heather Massetti
Everyone was so incredibly nice. They helped me quickly and got me back on the road quickly. I really appreciate the care we received!!!
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March 2023 by Jenn C.
INTERNET BOOKERS BEWARE-let's see...I made an appointment online for a State Inspection. Received the email that my appt was confirmed and they were looking forward to seeing me on Saturday. I got there and they stated they were first come, first serve appts and they don't take internet bookings for state inspections...was informed they had 7 fleet/business owned vehicles dropped off by one owner and they couldn't guarantee that my car would be done if I dropped off. Stated they had left me a voicemail...the voicemail stated NOTHING that they told me in person. Have been a long time customer of several Tire Choices and they definitely lost a customer today...don't think they care but thought appts were appts...guess they shouldn't offer state inspections...
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March 2023 by Hershel Mack
They were very professional and patient. I had an issue with my car during inspection and the customer service guys and inspector personally walked me through everything to give me the best choices for my truck. Great team there!
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March 2023 by Nathan Holliday
Went in for new tires on my car and an alignment. Robert and the team were amazing, along with prices you couldn’t beat. Car driving like new! Thank you guys so much!
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February 2023 by Tami Aloisa
Service & Staff are WONDERFUL!!! Completely trustworthy. Quick service & not trying to up or overcharge me. Mr. Rob is friendly & great with customers.
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December 2022 by Brian L.
After a change in management I thought I would give them another chance. My mistake. A simple oil change turned into a $240 repair. I was told the oil filter was "stuck" because the previous oil change company put it on too "tight". So now the oil cooler has to be removed to get to the "stuck" filter. What a scam, obviously the management changed but not the tactics. Since I have to have oil in the car to drive I was forced into their "repair" demands. I used them because they're in a convenient location, but I will drive 200 miles before they touch another vehicle of mine. Stay far away from this place.
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November 2022 by Ulrike Diehl
Dropped my car of for State Inspection,took two days. Than they had expensive suggestions on fixes. Back breaks and tires made fail Inspection. I had one tire low on profil and nothing wrong with back breaks. I got tires changed and return my back breaks than got inspection done somewhere else. Passed and the expenses were not needed. I will not go back there, because it wasn't the first time having a bad experience there as a woman dropping her car of.
