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November 2023 by Bonnie Tegge
Do not go to this place, especially if you have out-of-state plates. The manager, Mark, will add a state inspection to your service and charge you without your consent and then REJECT the safety inspection. He will then call you a liar and a swindler if you confront him about adding it without consent. He was so verbally abusive that I had a tachycardia episode right there in the lobby. Thankfully, I was able to quiet it down however, if it had lasted much longer I would’ve been taken to the emergency room. I do not know how this company allows him to get away with this as I have read more negative reviews than positive.
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November 2023 by Matthew Mak
Walk in for a state inspection. Wam-bam in&out. 20 bucks, car back same day. Solid deal for a state inspection.
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September 2023 by Edward M.
Used Tire choice center #717. Very poor customer service. Had an oil change schedule for Monday 9/4/23 at 9am. I arrive at 9am. The manager tells me he has no staff and I need to reschedule. I reschedule for 9/6/23 at 5:30pm. The manager says he still does not have any staff, but he will do the oil change. I ask him if he was giving a discount since on one called me Monday to inform me that I need to reschedule. He says he does not call the customer for that and he was not giving a discount with a piss poor attutide. So you wind up doing the oil change Wednesday your self due to not have any employees. Why didn't you just go ahead and do it Monday when you didn't have any employees. You just lost a long time customer.
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August 2023 by Tatianna Earley
Took my car here for an inspection and had a great experience! The mechanic was honest with me and answered all of my questions. Other car places in the past have tried to pull one over on me but I had the complete opposite experience here. 10/10 for transparency and communication. Will be taking my car here from now on!
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August 2023 by Mark Jensen
I came in with a bad valve stem on a tire. Seeing that I was a veteran and I was also wearing a mechanic shirt from my Part Time job, the manager took care of me personally, and would not accept my money, not even as a tip.Top rate service, fast in & out.My one & only VA beach tire shop!
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August 2023 by veronica bahiy
We have used tire choice for years. Mark always makes it a pleasant experience for us.
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August 2023 by Bruce C.
Why be open and nobody there but counter person. I stop and he said nobody here to fix flat tire. Went next door to ntb and I'm next in line... don't stop at tire choice
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August 2023 by Jason C.
Trained to rip people off in Virginia Beach area.
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August 2023 by Leah J.
I recently purchased a used vehicle for my daughter and have experienced some very minor issues that I needed to be looked over before she leaves for college so I immediately called Tire Choice. Mark insisted I drop off the car the very next morning to be serviced so I did just that and got it there around 8:30am. After a couple of hours, they called letting me know of the few issues that he found and some recommendations that would help the car so I agreed to the services and the car was ready for pickup by 4:30pm.I've gotten my car serviced at this location for years and I've built a great rapport with the staff. Mark is the best! He quickly communicates what is needed and the service is normally done within a day. The prices are also very reasonable. I would recommend this Tire Choice to anyone.
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July 2023 by John Palmeri
Brought car in for Virginia state Inspection and to check tires. replace if needed. Was told power steering hose is leaking and emergency brake would need to be adjusted to pass. Tires are good.Received fail Inspection for 23.00After having car checked out. Oil residue was observed from oil filter above power steering hose from last oil change filter removal. Emergency brake adjustment was correct.Service desk very polite. But technicians need to have more attention to detail.
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June 2023 by John P.
Brought car in for Virginia state Inspection and to check tires. replace if needed. Was told power steering hose is leaking and emergency brake would need to be adjusted to pass. Tires are good.Received fail Inspection for 23.00After having car checked out. Oil residue was observed from oil filter above power steering hose from last oil change filter removal. Emergency brake adjustment was correct.Service desk very polite. But technicians need to have more attention to detail.
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June 2023 by Doris Coble
We got an inspection and new tires due to a flat and they were super helpful and nice.
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June 2023 by Greg West
They were great got the tire done, and I was on my way. Keep up the good work.
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May 2023 by I am a Sock
the mechanics here are absolute angels!!! after Take 5 on holland messed up my engine i took it here and they fixed me up in like 2 minutes free of charge because it was a simple fix. i even offered to tip the guy and he refused. the staff here are so kind, friendly, and selfless. i will DEFINITELY be coming back here if i ever need another repair! i’m a pizza delivery guy and they saved my job! thank you, tire choice!!!
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May 2023 by jamye graham
I was referred to this place by a friend. Visited here on April 22th around 9 am. No other customers were in the shop. I asked to get 2 tires mounted that I previously purchased. Had the tires in the car. Just needed them put on my car. The guy told me Tirechoice couldn't do it unless I brought the tires from them. So I ended up going to Firestone across the street. And I called a different Tirechoice to see if it was possible, and the man told me they could. Just needed to drop off the car and tires. Guess the guy at this location didn't feel like working that day.
