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June 2024 by Robin g.
If this is the same location a few doors down from Salon Vivace-this is the best groomer in Hampton Roads. She is very kind and took wonderful care of grooming my Shih-Tzu for most of his life.
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February 2024 by Linda Over
Did a great grooming. I will definitely recommend
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November 2023 by Rock Friend
Very nice lady that runs it.
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September 2023 by edge ford
Bring out tabby cat there yesterday n they barely cut or trimmed any fur off of her, I would not recommend recommend
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December 2022 by skylor diiorio
The cut is fine, but dropping your dog off at an 11am appointment and getting him/her back at 7:30pm is a problem. It's happened multiple times, and I'm not looking to board my dog for the day and pay those prices. I expect an appointment to be my dogs time to be seen. Not have them hold onto him for the day just to get to him in last.
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November 2022 by leaf
Great service! It’s always hard looking for a place that can care for my big ol whimpy Dane but they handled him with ease. Geez, I still wonder what scent that doggy perfume was!?! SMELLED AMAZING!
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October 2022 by Devin Hollinger
They did a great job grooming my elderly cat! We never had a need to groom her before now but she was getting very matted. They happily accepted the challenge and were able to deliver even more than what I expected. Thank you to the staff!
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October 2022 by Janee Finch
The absolute worst experience that I have ever had grooming my animals in my entire life. The two individuals that run this place are completely incompetent. They will charge you one price over the phone and then double it when you pick up your animal. In addition you will not even receive the service that you paid for. What I mean by that is if you take your animal in there for a shampoo, cut, ears cleaned and nails clipped. They will keep your animal for seven hours or more give it a bath and then tell you they don’t have time to do the rest and still charge you double what they quoted you. They also forget to return the animals with everything they came with including the collar and the inside tray for their carrier. and then will not even call you to tell you that you left it. You won’t even know that you left items there until you realize it. Horrible service not sure how they are in business. My cats haircut was so horrific that I had to take him back and she refused to get it right and I had to cut it with her clippers myself. Do not waste your time and effort and energy or money on this facility you will regret it.
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May 2022 by Gail Fogle
Debbie and her family are awesome. I take my dog Nicki to them and they groom and board her also. Love this business.. ❤️❤️❤️❤️
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May 2022 by Madison Rose
Highly recommend town and country!! They did amazing with our huskies and were very kind! Pricing wasnt bad and my pups came home happy as can be!
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March 2022 by El H.
If it were possible to leave negative stars for this business I would have given them -5 stars! I just picked up my dog from this business after dropping him off at 1:30 pm they just now finished at 9:00 pm! When I walked in to pick him up at 8:30pm they were just starting on him. Not only did they do a terrible job with his hair cut, they left track marks all over his fur and didn't even shave the underneath of him. On top of the terrible grooming service, this business does not seem legitimate and only takes cash or check. Their office was very dirty and unkept which is a cross contamination concern when handling animals that may have skin infections or flees. Their prices are also not competitive with other grooming businesses. They charge more than competing businesses in the area that offer a much better service. I recommend going to Furr Frenzy and just avoiding Town and Country all together.
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March 2022 by Sharon Bourne
Amazing service!
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March 2022 by michelle lapage
I think these groomers have the best knowledge of how to care fire each animal as an individual. They have over 30 years of experience, as a child in ocean park my family took our dog to them after he had gotten loose to run the dunes and was sprayed by a skunk. On multiple occasions they have always been dependable and even now with my 2 kitties. I can't find another groomer who will do my kitties due to their "personalities" lol. I used to have to give them medication to calm them down, but not with mrs. Debbie. I just love them and I've not had any issues even when one of my cats scratched .them
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March 2022 by iiStormii
Great service! It’s always hard looking for a place that can care for my big ol whimpy Dane but they handled him with ease. Geez, I still wonder what scent that doggy perfume was!?! SMELLED AMAZING!
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February 2022 by Garett Benning
Terrible business. Do not waste your time or money here. They gave me the incorrect service and when I asked them to do a proper grooming like their facebook page advertises, they refused. Debbie is extremely rude and cares nothing about the reputation of her business or customer satisfaction. When I picked up my dog, she also chewed through her leash which makes me think she was tied up improperly while in the back. Very worrisome .
