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November 2023 by Steve De Jesus
Excellent service. Technicians were pleasant and professional and I was out in no time!! The only place I ever go to get my oil change.
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November 2023 by Roland Brewton
The courteous, professional and knowledgeable understanding of oils and engines is why they are the go to shop in Virginia Beach for my vehicles.Services: Air & cabin filter replacement
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November 2023 by Karlee Gibson
I normally take my car to the dealership for oil changes and wait forever, but a coworker recommended this take 5 location on Lynnhaven and I will definitely be back. The group worked as a team fast and efficiently. And I very much appreciated the female lead. I did not feel intimidated and felt like they did a great job. Plus I was offered a cold water as soon as I got there to have while they worked on my car. Great Service.Services: Air & cabin filter replacement
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November 2023 by Judy Kim
Seemed nice enough at first. Always went to this location. They quoted all the prices for me, except for the cabin filter. She just came and took the cabin filter out and replaced it. I wasn't quoted a price or even asked if wanted it replaced. It wasn't until I got told the total that I knew something was wrong. I even asked the technician why it was more than what I was originally quoted. He couldn't come up with an answer. As it was the end of my service and I still had issues with the total, the tech that couldn't answer my question asked if I was going to pull out of the garage. All I got was some coupon that will expire at the end of the year. I won't need another oil change for 4 to 6 months and I won't be able to use that coupon at all.Services: Air & cabin filter replacement
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November 2023 by adam cipperly
1st experience with take 5 in Florida panhandle A rating. Second experience Village Beach F grade. Employee filling my oil back up lost concentration twice, spilled 1/2 qrt over the top of my engine. Another tech worked for 9 min trying to remove air filter and never even got it removed to show me. He put the bolts back in and was done. Manager uses the last few ounces of washer fluid and calls that good.(so little my washer light was still on). I'm terrified to know what else happened which I couldn't actually see. Why didn't I tell a manager my concerns you might ask. I was pressed for time, the exact reason I didn't do my own oil change and seriously would that crew have made it any better. Doubt it.Services: Air & cabin filter replacement
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October 2023 by Emma Davis
I had the pleasure of having the store manager and the district manager do my oil change. They were both very friendly and kept a smile on their faces. Fastest and best oil change experience I’ve had in a long time, I will definitely be returning!Services: Air & cabin filter replacement
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September 2023 by Amy B
I had a great experience at Take 5. It was my first time going to any Take 5 and I could not be more pleased. The two employees who helped me Crissy and Jorge were incredibly kind and informative throughout the entire encounter. Crissy and I even spoke about how great it would be to have a workshop for women or even parents and new drivers on car care. This location is not near my house, but I will now always make the trip to go to this location!Service: Oil change
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September 2023 by Curtis B
I was greeted and treated with the upmost respect and was addressed by my last name several times.This makes my 2nd time visiting having my oil changedI enjoyed the service it was quick and I will be returning again and againServices: Air & cabin filter replacement
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September 2023 by Bonnie Claxton
My service was amazing. The manager and the assistant manager helped me out even gave me ibuprofen for my headache went above and beyond amazing service from you ladies. Thank you so much.Services: Air & cabin filter replacement
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September 2023 by Letitia H.
Great customer service. Quick service. Friendly staff. We will be going back for our next oil change.
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September 2023 by Shaneque Tyson
Wonderful experience as always. I had an oil and filter change along with my ax cabin filter changed. They had me in and out within no time. While we waited they provided me and my son a cold beverage while we waited. I would recommend them any day!Services: Air & cabin filter replacement
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September 2023 by Katy Elliott
The manager on-site was very knowledgeable and professional. The team working had excellent communication skills. I consistently receive superior services at this location. Keep up the great work.Service: Oil change
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August 2023 by Courtney Ramos
Unfortunately, I wasn’t able to get my oil changed because another business tightened my oil plug too tight but they tried their best to get it off for me. They gave me a soda when I first arrived and had to wait a few minutes. Then when it was decided that the plug was not going to come off this time, the tech still topped off my fluids and was very apologetic that he couldn’t get it loose for me. They didn’t charge me a thing. I wish I had cash on me so I could give him a tip! I definitely recommend this business!
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August 2023 by Drew H
A friend of mine used this place a few weeks ago. She was complaining of oil in the driveway. So I got under there and checked the oil pan plug. Plug was hand tightened. Went as far as checking the specific torque for the plug and it’s 20 ftlb. Not to mention half the bolts for the plastic covering underneath were never installed again. Of course management tries to pass blame, but looking at other reviews seems as though a simple oil change isn’t so simple at this overcharging quick stop.
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July 2023 by Fares Moustafa
UPDATE : I WAS CHANGING MY OIL AND I FOUND OUT THAT THE DRAIN PLUG WAS LOSE THAT I CAN USE MY HAND ONLY TO REMOVE IT , I WAS SO SURPRISED AND I THANK GOD IT DID NOT DRIP OIL FROM IT SINCE MY CAR DRAIL PLUG IS A LITTLE BIT LONGER IT IS A DODGE JOURNEYThey are so friendly and they always smile, they finished the car real quick but took sometime to get inside since they work Car by car not 2 at the same time which will make them 2X FasterSo I found out that there is some oil all over the place in the car which wasn’t there before It doesn’t effect anything but they suppose to be more conscious about it
