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January 2024 by Dr. Bill
Bill Stewart and his staff have provided me with excellent service over the past several years. This local group provides personalized, professional accounting services at reasonable rates compared to the larger firms in the area. I can recommend them highly.
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December 2023 by The Juice
Very unprofessional and does not treat all clients the same
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May 2023 by Leah P.
Worst tax firm I've ever used in the 34 years I've filed taxes. I'd give a zero if I could!! Sent in my taxes in PLENTY of time (3 months before due) to have them fail to file until the 11th hour, do it wrong, then inflate my fees! When I called to address, owner cut me off & never listened to his staff's errors & failures. You are stuck & forced to pay. I didn't even get my taxes done & will have to pay again. Be careful & ask what fees are before you get absolutely TAKEN like I was! I can only speak to my experience but Stewart & Co failed to show me ethics or professionalism. Oh, & he'll fire you if you speak up to what's right on your own taxes! I'd suggest you save your time & money & use another tax firm in Norfolk/VA Bch!!
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June 2022 by C S
Not sure why this place gets any good reviews, we had an absolutely terrible experience! They never answer phones and do not abide by any consistent working hours for you to stop by (ignore the hours of operation listed here, they are never in the building during those). We got our tax documents and information to them this year weeks in advance of the tax deadline but they left us hanging and answered no phone calls/voicemails until someone there finally told us (weeks after the tax deadline) that they filed for an extension on our behalf (not sure why if everything was on time from us...). Then we didn't hear from them for another several weeks and, despite multiple phone calls and attempted in-person stop-bys, no one would speak to us. They finally emailed some paperwork to us on a Friday afternoon (right before leaving the building for the weekend at 2pm and not answering the phones) saying we owe thousands of dollars in taxes and now-- because of THEIR lateness-- we owe late fees and are past due on taxes with the IRS! This is extremely unprofessional and just all around awful experience. You are better off going to H&R Block or doing the taxes yourself. They assign you a certain accountant and makes it seem like you will be taken care of, but we learned in our repeated attempts to reach them that the accountant doesn't actually take care of your taxes and they are actually done by a collection or random, lower-level assistants. You will be treated like a number rather than a person and that is something you could get literally anywhere else. Not worth the hundreds of dollars they charge for preparation-- not at all! We absolutely DO NOT recommend this company.
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June 2022 by Carrie S.
Terrible experience! They never answer phones and do not abide by any consistent working hours for you to stop by, and do not seem to understand military pay at all. We got our tax documents and information to them this year weeks in advance of the tax deadline but they left us hanging and answered no phone calls/voicemails until someone there finally told us that they filed for an extension on our behalf (not sure why if everything was on time...). Then we didn't hear from them for another several weeks and, despite multiple phone calls and attempted in-person stop-bys, no one would speak to us. They finally emailed some paperwork to us saying we owe thousands of dollars in taxes and now-- because of THEIR lateness-- we owe late fees and are past due on taxes with the IRS! This is extremely unprofessional and just all around awful experience. We absolutely do not recommend this company.
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June 2022 by Christopher Ngige Abiri Nwannemo
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May 2022 by Christie Roenker Velázquez
Just wanted to give a big shout out to Stewart & Co. My husband and I are new small business owners, and they have been extremely helpful and patient in helping us get everything set up for our accounting needs. Payroll, tax questions…just all together been great. Thanks Jan, Leigh, and Ashley for all your help so far and look forward to working more together!
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May 2022 by Habubakar Lemu
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April 2022 by Saminu Garba Wauru
Wow amazing. You knocked me off my feet! I’m humbled and grateful. I invested $500 with Mrs CHARLLOTE WAYNE
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November 2020 by Russ Beach
We've been with Stewart and Company for 5 years and the last few have been working specifically with Jennifer Austin. Jennifer does both my personal and corporate taxes and she's fantastic. She always is on top of everything we throw at her. She's extremely knowledgeable about taxes for corporate and individuals. Many times she has saved us money. On top of that, Jennifer is always accessible---by phone or email---and she's always quick to respond to questions. I highly recommend Jennifer Austin @ Stewart and Company, whether as an individual or small business owner.
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November 2020 by Brandon Zeigler
I have used Stewart and Company for almost 20 years for my personal and business tax returns and for tax advice. The duration of my relationship with Stewart and Company is a ringing endorsement in itself. I have been working over the past few years with Jennifer Austin. I have found her to extremely knowledgeable, easy to work with and readily accessible. I now view her specifically and Stewart and Company generally as valuable team members for my business.
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November 2020 by Jennie Griswold
We have worked with Stewart & Company for over 10 years. They have always been awesome. The staff is extremely helpful in all ways possible. I have worked with Jennifer A. for most of our time with the Company and she is the best!! Always there when i need her the most. Great Company and awesome staff!! I would recommend them to everyone!!
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November 2020 by Becky Davis
The folks at Stewart & Company are always friendly, courteous and professional. The customer service from the payroll support staff alone is incredible, and the associates in the front office greet everyone with a warm hello. Even the owners feel like family, always asking how our kids are doing and how our holidays were. It's such a nice feeling knowing we aren't just another "file" for them. From day one our account handler, Elizabeth Wells, has gone above and beyond to ensure all of our needs are met and provides accurate and timely business support. Every bump in the road she has been there to hold our hand and help guide us in the right direction. Her proactive approach to accounting is highly appreciated. I recommend this accounting firm to all of our friends and colleagues at every chance I get. Nothing but a pleasure working with them and I look forward to the coming years of growing my business with their unwavering support!
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July 2020 by Jennifer C.
I have recommended these guys for 12 years now. I opened a business with them and closed one with them. I have used them for personal taxes and I switched my current company I work with over to them as well. They are quick with responses and answer any questions in "English, I don't do taxes terms". I read another review that I'm pretty sure that guy left for the wrong company based off his comments so I hope that doesn't deter someone from using them. You will definitely build a great working relationship using them.
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May 2020 by Maaco Chesapeake
We have been using Stewart & Company for well over 10 years! The best decision we ever did was switch to them. Kevin, Danny, Jan and the rest of the team are always courteous and very helpful. We also use their payroll services, Leigh and her coworkers are great to work with. They have our payroll completed very quickly. I highly recommend their services!
